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- Tasks: Be the face of Carluccio's, providing exceptional service and creating memorable dining experiences.
- Company: Join Boparan Restaurant Group, a growing hospitality group dedicated to excellence and memorable guest experiences.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible working hours, and career development opportunities.
- Why this job: This role is perfect for those passionate about hospitality and eager to make a difference in guests' experiences.
- Qualifications: No prior experience required; just bring your enthusiasm and flair for customer service!
- Other info: Join a vibrant team that values your contributions and offers a dynamic work environment.
Join the Heart of Hospitality as a Front of House Team Member at Carluccio's!
About Us: At Carluccio's, we don't just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we're looking for a vibrant Front of House Team Member to bring our dining experience to life.
The Role: As a Front of House Team Member at Carluccio's, you'll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here's what your day-to-day will look like:
- Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
- Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
- Create Memorable Experiences: Engage with guests to make their visit special, whether they're regulars or first-time visitors.
- Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
- Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
- Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.
What's in it for You? We're not just offering a job; we're offering a career full of excitement and growth:
- Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
- Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
- Get Paid When You Need It with Wage Stream, offering access to advanced pay.
- Refer Friends and Earn with our bonus scheme.
- Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
- Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
This is your opportunity to shine in a role that's as dynamic as you are. If you're passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio's as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We're obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest: Acting with integrity in everything we do.
- Hardworking: Giving our best, every day.
- Hungry: Always striving for growth and excellence.
- Heart: Caring deeply about our people, our guests, and our communities.
Carluccio's in Solihull offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.
FOH Team Member - Carluccio\'s - Solihull employer: Carluccio's - Boparan Restaurant Group
Contact Detail:
Carluccio's - Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member - Carluccio\'s - Solihull
✨Tip Number 1
Familiarise yourself with Carluccio's menu and the Italian dining culture. This knowledge will help you engage with guests and make informed recommendations, showcasing your passion for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for handling various guest interactions and ensure you can deliver exceptional service.
✨Tip Number 3
Visit Carluccio's as a customer before applying. Observe the atmosphere, service style, and team dynamics. This firsthand experience will give you valuable insights to discuss during your interview.
✨Tip Number 4
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. Carluccio's values a strong team dynamic, so highlighting this will set you apart.
We think you need these skills to ace FOH Team Member - Carluccio\'s - Solihull
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Carluccio's is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Use specific examples that demonstrate your ability to create memorable experiences for guests, as this is key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for working at Carluccio's. Mention why you want to be part of their team and how you align with their core values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Carluccio's - Boparan Restaurant Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for customer service and creating memorable dining experiences.
✨Know the Menu
Familiarise yourself with Carluccio's menu before the interview. Being able to discuss specific dishes and make recommendations will demonstrate your commitment and knowledge, which is crucial for a Front of House Team Member.
✨Emphasise Teamwork
Since the role involves working closely with kitchen staff and other team members, be prepared to discuss your teamwork skills. Share examples of how you've successfully collaborated in past roles to ensure smooth service.
✨Practice Your Greeting
As the face of the restaurant, your greeting sets the tone for the guest experience. Practice a warm and welcoming introduction that you can use when meeting guests, as this will reflect your ability to create a friendly atmosphere.
