At a Glance
- Tasks: Lead the development of operational frameworks for a fast-growing insurance group.
- Company: Join an ambitious and rapidly expanding insurance business in Central London.
- Benefits: Competitive salary of circa £75,000 plus comprehensive benefits and growth opportunities.
- Other info: Ideal for experienced professionals looking to make a real impact.
- Why this job: Play a central role in shaping the future of a dynamic insurance platform.
- Qualifications: Significant operations experience in the insurance industry is essential.
The predicted salary is between 75000 - 75000 £ per year.
An ambitious and rapidly expanding insurance business is looking to appoint an experienced Insurance Operations Manager into a newly created and highly influential role. This is an opportunity to help build and develop the operational infrastructure of a growing insurance platform, supporting businesses operating across the MGA, insurance intermediary and specialist broking markets. Working closely with senior leadership, portfolio company executives and key stakeholders, the successful candidate will help create consistent, scalable and commercially effective operational frameworks across the group. Previous experience within the insurance industry is essential for this position. Applications without relevant insurance operations experience cannot be considered.
The Insurance Operations Manager will support the development and management of the operational infrastructure required to facilitate the continued growth of the group and its portfolio companies. Key responsibilities will include:
- Designing and implementing operational frameworks across multiple insurance businesses
- Establishing consistent processes across underwriting, broking, compliance and delegated authority operations
- Ensuring the operational model can scale as new businesses are launched, acquired or integrated
- Supporting the operational integration of MGAs, brokers and specialist insurance intermediaries
- Aligning systems, governance, reporting and operational standards across the wider platform
- Supporting operational due diligence on potential acquisitions and new business opportunities
- Overseeing the implementation and optimisation of underwriting platforms, delegated authority systems and reporting infrastructure
- Improving digital workflows and identifying opportunities for operational automation
- Ensuring businesses operate within appropriate Lloyd’s, London Market and regulatory frameworks
- Developing consistent operational risk management and governance processes
- Producing clear and reliable operational reporting for senior leadership, boards and investors
- Working closely with CEOs, underwriting leaders and senior stakeholders across a number of independently managed businesses
We are looking for an established insurance operations professional with experience of developing processes, implementing operational strategy and supporting business growth. To be considered, you must have:
- Significant operations experience gained specifically within the insurance industry
- Experience working within an MGA, London Market insurer, wholesale broker, insurance intermediary or delegated authority environment
- A strong understanding of delegated authority arrangements and London Market processes
- Knowledge of underwriting platforms, bordereaux production, binder management and insurance reporting requirements
- Experience of developing, improving or implementing operational processes within an insurance business
You will also ideally demonstrate:
- Experience of scaling an insurance business, integrating acquisitions or implementing new operational infrastructure
- The ability to introduce structure, controls and governance without restricting commercial growth
- Strong stakeholder management skills, with the confidence to work closely with senior executives, boards and investors
- A strategic mindset combined with strong attention to detail and operational discipline
- The ability to work across multiple businesses, priorities and projects
- A comfortable and adaptable approach to working within an entrepreneurial and fast-paced environment
This role would suit an experienced Insurance Operations Manager, Senior Operations Manager or developing Head of Operations who is looking to take ownership of a newly created function and play a central role in the continued development of a growing insurance group. The salary is expected to be circa £75,000, depending on experience, alongside a comprehensive benefits package and significant longer-term development opportunities. To be considered, please submit a complete and up-to-date CV clearly outlining your relevant insurance operations and London Market experience.
Operations Manager in London employer: Carlton Young Recruitment
As a Claims Handler at our esteemed firm, you will thrive in a dynamic work environment that values technical expertise and exceptional client service. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while being part of a supportive team that fosters collaboration and innovation in the marine insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Carlton Young Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Carlton Young Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Carlton Young Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Carlton Young Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Carlton Young Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Carlton Young Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Carlton Young Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Carlton Young Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
