At a Glance
- Tasks: Lead and inspire multi-site restaurant operations while delivering exceptional customer experiences.
- Company: Award-winning multi-purpose retail outlet with a focus on hospitality.
- Benefits: Competitive salary up to £75k plus car allowance and career growth opportunities.
- Other info: Join a dynamic team dedicated to improving lives through exceptional dining experiences.
- Why this job: Make a real impact in the hospitality industry and drive success across multiple venues.
- Qualifications: Proven experience in hospitality leadership and a passion for customer service.
The predicted salary is between 75000 - 75000 £ per year.
Leisure Solutions specialise in the recruitment of Leisure and Hospitality professionals across the UK, working with a range of businesses to attract the right people, helping businesses thrive and improving lives.
We are working with this award winning multi-purpose retail outlet with 5 large venues across the South of England, each venue has an on-site restaurant. These restaurants provide Breakfast and Lunch dining, operating between the core hours of 9am to 5pm on Mondays to Saturdays and between 10:00am and 4:00pm on a Sunday.
We are seeking an experienced Group Head of Hospitality to lead the multi-site restaurant operation. This is a senior leadership role focused on delivering hospitality strategy, driving financial performance, and ensuring an exceptional customer experience across all locations.
Key Responsibilities
- Lead and deliver the hospitality strategy in line with business objectives
- Drive sales, margin, and cost performance across all sites
- Implement and maintain operational standards and SOPs
- Lead, develop, and inspire multi-site hospitality teams
- Ensure high standards of customer service and food quality
- Oversee Food Safety and Health
Group Head of Hospitality in Hampshire employer: Carlton Young Recruitment
Contact Detail:
Carlton Young Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Head of Hospitality in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its venues. Understand their hospitality strategy and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and improved customer experiences in previous roles. This is key for a senior position like Group Head of Hospitality.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of great opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Group Head of Hospitality in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group Head of Hospitality role. Highlight your experience in leading multi-site operations and any achievements that demonstrate your ability to drive financial performance and customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for hospitality and how your leadership style aligns with our vision for exceptional customer experiences across all venues.
Showcase Relevant Experience: When detailing your work history, focus on roles where you've successfully implemented operational standards and led teams. Use specific examples to illustrate how you've improved service quality and driven sales in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Carlton Young Recruitment
✨Know Your Hospitality Strategy
Before the interview, make sure you understand the company's hospitality strategy and how it aligns with their business objectives. Be ready to discuss your own experiences in leading similar strategies and how you can drive sales and performance across multiple sites.
✨Showcase Your Leadership Skills
As a Group Head of Hospitality, you'll need to inspire and develop teams. Prepare examples of how you've successfully led multi-site operations in the past. Highlight specific instances where your leadership made a difference in team performance or customer satisfaction.
✨Understand Operational Standards
Familiarise yourself with operational standards and SOPs relevant to the hospitality industry. Be prepared to discuss how you've implemented these in previous roles and how you ensure compliance while maintaining high service quality.
✨Emphasise Customer Experience
Exceptional customer experience is key in this role. Think of examples where you've gone above and beyond to enhance customer satisfaction. Be ready to share your thoughts on how to maintain high standards of food quality and service across all venues.