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- Tasks: Lead and inspire multi-site restaurant operations while driving sales and ensuring exceptional customer experiences.
- Company: Award-winning multi-purpose retail outlet with a focus on hospitality.
- Benefits: Competitive salary, car allowance, and the chance to shape a growing operation.
- Other info: Join a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in hospitality leadership and develop passionate teams.
- Qualifications: Proven senior leadership experience in multi-site hospitality and strong financial acumen.
The predicted salary is between 75000 - 75000 £ per year.
Leisure Solutions specialise in the recruitment of Leisure and Hospitality professionals across the UK, working with a range of businesses to attract the right people, helping businesses thrive and improving lives.
We are working with this award-winning multi-purpose retail outlet with 5 large venues across the South of England, each venue has an on-site restaurant. These restaurants provide Breakfast and Lunch dining, operating between the core hours of 9am to 5pm on Mondays to Saturdays and between 10:00am and 4:00pm on a Sunday.
We are seeking an experienced Group Head of Hospitality to lead the multi-site restaurant operation. This is a senior leadership role focused on delivering hospitality strategy, driving financial performance, and ensuring an exceptional customer experience across all locations.
Key Responsibilities- Lead and deliver the hospitality strategy in line with business objectives
- Drive sales, margin, and cost performance across all sites
- Implement and maintain operational standards and SOPs
- Lead, develop, and inspire multi-site hospitality teams
- Ensure high standards of customer service and food quality
- Oversee Food Safety and Health & Safety compliance
- Manage supplier relationships and support menu development
- Monitor KPIs and implement action plans to improve performance
- Proven senior leadership experience in multi-site hospitality
- Strong commercial and financial acumen
- Passionate about people development and customer experience
- Experience driving operational excellence and performance improvement
- Competitive salary and benefits
- Senior leadership role with real impact
- Opportunity to shape a growing hospitality operation
Apply now to take the next step in your hospitality leadership career. If this position is of interest please ensure you attach an up-to-date CV with your application. We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients.
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work-seekers for work finding services.
Group Head of Hospitality employer: Carlton Young Recruitment
Contact Detail:
Carlton Young Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Head of Hospitality
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your passion! When you get the chance to chat with hiring managers or during interviews, let your enthusiasm for hospitality shine through. Share stories of how you've driven customer satisfaction or improved team performance – it’ll make you stand out from the crowd.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would tackle challenges like improving operational standards or managing supplier relationships. Practising your responses will help you feel more confident and ready to impress when the time comes.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, applying directly can sometimes give you an edge, as we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Group Head of Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group Head of Hospitality role. Highlight your senior leadership experience and any specific achievements in multi-site operations that align with what we're looking for.
Showcase Your Passion: Let your passion for hospitality shine through in your application. We want to see how you've developed teams and improved customer experiences in your previous roles.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Carlton Young Recruitment
✨Know Your Hospitality Strategy
Before the interview, make sure you understand the hospitality strategy of the company you're applying to. Research their current operations and think about how your experience aligns with their goals. Be ready to discuss how you can contribute to their vision.
✨Showcase Your Leadership Skills
As a Group Head of Hospitality, your leadership experience is crucial. Prepare examples of how you've successfully led multi-site teams in the past. Highlight specific challenges you faced and how you inspired your team to overcome them.
✨Demonstrate Financial Acumen
This role requires strong commercial and financial skills. Brush up on key performance indicators (KPIs) relevant to hospitality and be prepared to discuss how you've driven sales and improved margins in previous roles. Use numbers to back up your achievements!
✨Passion for Customer Experience
Make it clear that you’re passionate about delivering exceptional customer experiences. Think of examples where you’ve gone above and beyond to ensure customer satisfaction. This will show that you not only understand the importance of service but also live it.