At a Glance
- Tasks: Manage exciting projects and ensure smooth delivery while collaborating with a dynamic team.
- Company: Join a leading tech firm focused on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact in project management and work with cutting-edge technology.
- Qualifications: Experience in project management and strong communication skills are essential.
- Other info: Fast-paced environment with plenty of opportunities to learn and grow.
The predicted salary is between 36000 - 60000 £ per year.
Main Purpose of Job
Working closely with the Programme Director to support the project implementation of new projects and the ongoing management of project portfolios to meet the customer's and company's requirements. Must hold or have the ability to achieve DV Security Clearance. Technical experience of electrical/electronic, IT networking equipment and satellite communication. Engineering or science degree preferred but not essential.
Key Tasks
- Managing an entire picture of all ongoing projects against contract scopes.
- Working with other PMs as required.
- Capturing programme overviews (schedules, risks, implementation plans, and open jobs).
- Project management ownership of your own projects across all contracts.
- Production and ongoing management of high-quality documentation including Project Management Plans, Risk Registers, Project Schedules, and other project documentation.
- Assist in managing the resolution process to ensure project engineering/technical issues are rectified.
- Assisting in the roll-out of Service Management and Group Planner function.
- Support other Project Managers in the project implementation and ensure that projects progress smoothly through the company and according to agreed timescales.
- To represent the Company at key customer project and commercial meetings.
- Taking management responsibility (as required) as the Project Management Team grows.
- Assisting in bid writing across MOD and Government tenders.
- To undertake any project management duties as may be required.
- Will need to make decisions affecting work priorities and goal setting, consulting the project team and leadership team as required.
- Taking ownership and seeing through to completion.
- Proactive and independent decision making required within authority level.
- Take responsibility for issues and coordinates response before they escalate.
- Significant judgement is required to manage the internal cross-boundary relationships to ensure positive outcomes achieved.
- Role is very self-sufficient and self-monitored.
- Judgement required to ensure correct priority level is attached to work commitments.
- Ability to work hard, show tenacity, proactively work on own initiative, solve problems using own judgement, meet tight deadlines and balance priorities to achieve results.
- Be adept at working with uncertainty and changing priorities.
- Excellent communication skills.
- Must be extremely customer focused with a proactive and flexible approach to work.
- Good numeracy and literacy skills.
- Experienced in standard office applications.
- The ability to produce a high standard of work which meets or exceeds customer’s requirements.
- Flexibility with regards to travel and requirements of the role.
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
Technical Service Delivery Manager employer: Carlton Recruitment
Contact Detail:
Carlton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in project management or technical roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to project management and technical delivery. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills with a portfolio! If you’ve managed projects before, gather documentation like Project Management Plans or Risk Registers to demonstrate your expertise. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Service Delivery Manager role. Highlight your relevant experience in project management, technical skills, and any engineering or science qualifications you have. We want to see how you fit into our team!
Showcase Your Projects: When writing your application, don’t forget to showcase specific projects you've managed. Detail your responsibilities, the challenges you faced, and how you overcame them. This will help us understand your problem-solving skills and tenacity.
Be Clear and Concise: Keep your written application clear and concise. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for high-quality documentation, so show us you can produce that right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carlton Recruitment
✨Know Your Projects Inside Out
Before the interview, make sure you have a solid understanding of the projects you've worked on. Be ready to discuss specific challenges you faced, how you managed them, and the outcomes. This will show your potential employer that you can handle the responsibilities of managing multiple projects effectively.
✨Brush Up on Technical Knowledge
Since the role requires technical experience in electrical/electronic and IT networking, take some time to review key concepts and recent developments in these areas. Being able to speak confidently about technical issues will demonstrate your expertise and readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific project management scenarios. Think about past experiences where you had to make tough decisions or manage conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Communication Skills
As this role involves representing the company at key meetings, it's crucial to highlight your communication skills. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated with stakeholders in the past.