At a Glance
- Tasks: Coordinate business development activities and support the team with quotes, tenders, and CRM management.
- Company: Dynamic company in the offshore energy sector, focused on innovation and growth.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Office-based role in SW London with opportunities for professional growth.
- Why this job: Join a vibrant team and play a key role in driving business success.
- Qualifications: Experience in sales support or business coordination, with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
Location: SW London
Permanent Full Time (office based)
Reporting to the Global Business Development Manager, the Business Development Coordinator provides critical commercial, process, and systems support to the Business Development team. The role is responsible for coordinating quotations and tenders, supporting client onboarding, managing the CRM system, administering rates, providing contract support, and producing commercial reports. As the CRM system owner and superuser, the role is responsible for data accuracy, consistent processes, and clear visibility of the sales pipeline.
Working alongside the operations team and in support of the Global Operations Manager, the role acts as a key link between operations and commercial, providing the operations team with key commercial information to ensure seamless operations. The role involves liaising with clients on a day‑to‑day basis via telephone and e‑mail to uphold the business's reputation for friendly, professional and flexible service.
Experience and Skills Required
- Experience in a commercial, sales support, or business development coordination role is required, along with an understanding of commercial contracting, tendering, and pricing.
- Experience within project logistics, offshore energy, or a related sector (e.g., offshore wind, O&G) would be an advantage.
- High standard of PC literacy, specifically Microsoft Office, experience using CRM systems, and managing sales data.
- Excellent planning, organisation and problem‑solving skills with great attention to detail.
- Ability to multitask, work as part of a team, and plan ahead, monitor progress, and identify improvements.
Key Tasks and Responsibilities
- Quotes/Tenders and Onboarding
- Support the preparation and coordination of quotations and tenders, ensuring submissions are accurate, compliant, and delivered within agreed timelines.
- Liaise with Operations to ensure costs, assumptions and operational inputs are accurately captured within quotations.
- Track tender timelines, clarifications, approvals and submissions, escalating risks or delays as required.
- Support Business Development Managers (BDMs) with client onboarding, ensuring all documentation, approvals and system updates are completed.
- Coordinate with Marketing to ensure inbound enquiries from the website and campaigns are logged, tracked, and followed up.
- Support the expansion of the sales database through structured follow‑up of leads and enquiries.
- CRM System Ownership
- Act as the CRM system owner and superuser for the Business Development function.
- Ensure the CRM system is fully up to date, accurate and consistently used across the business.
- Maintain data integrity for leads, opportunities, contacts, accounts, activities and pipeline stages.
- Define and maintain CRM processes, data standards and best practices.
- Provide first‑line user support, guidance and training to CRM users.
- Produce CRM‑based sales pipeline, forecasting and performance reports.
- Liaise with internal IT or system providers to support CRM enhancements, upgrades, and issue resolution.
- Rates Management
- Build, maintain and analyse rates across the group to ensure consistent rates are submitted to clients that take into account all local and international costings.
- Liaise with operations team to ensure Business Development Managers are kept up to date with latest costs and rates in their region for quotation purposes.
- Ensure Business Development Managers have access to current and approved pricing information.
- Maintain version control and approval records for commercial pricing documentation.
- Contract & Client Development
- Support BDMs with commercial documentation for tenders, negotiations and contracts.
- Assist with the preparation, administration and filing of commercial contracts and framework agreements.
- Support Operations with contract renewals, rate reviews and variations to ensure contractual compliance.
- Assist with preparation of materials for client review meetings.
- Market Research & Reporting
- Support market research activities including competitor analysis and data collection.
- Assist with preparation of commercial, market and pipeline reports.
- Support the identification of new markets, clients and service opportunities.
- Ensure relevant market intelligence is documented and shared with the Global Business Development Manager, Offshore Director and wider teams.
Business Coordinator – Commercial Business in London employer: Carlton Recruitment
As a Business Coordinator in our Commercial Business Development Department located in SW London, you will thrive in a dynamic and supportive work environment that values collaboration and innovation. We offer competitive benefits, a strong focus on employee growth through training and development opportunities, and a culture that prioritises work-life balance while fostering meaningful relationships with clients and colleagues alike. Join us to be part of a team that is committed to excellence and making a positive impact in the offshore energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Coordinator – Commercial Business in London
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and industry trends. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Business Coordinator. Highlight your experience with CRM systems and your knack for organisation – these are key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and makes it easier for us to track your progress.
We think you need these skills to ace Business Coordinator – Commercial Business in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Coordinator role. Highlight your experience in commercial support, CRM systems, and any relevant industry knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your problem-solving skills and attention to detail, as these are key for us.
Showcase Your Communication Skills:Since you'll be liaising with clients and teams, it's important to demonstrate your communication skills. Use clear and concise language in your application, and maybe even share an example of how you've successfully managed client relationships in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Carlton Recruitment
✨Know Your CRM Inside Out
Since the role involves being a superuser of the CRM system, make sure you understand its functionalities. Familiarise yourself with how data is managed and reported. Be ready to discuss your experience with CRM systems and how you've used them to improve sales processes.
✨Master the Art of Quoting
Prepare to talk about your experience with quotations and tenders. Think of specific examples where you ensured accuracy and compliance in submissions. Highlight any challenges you faced and how you overcame them, as this will show your problem-solving skills.
✨Showcase Your Teamwork Skills
This role requires collaboration with various teams, so be prepared to share examples of how you've worked effectively with others. Discuss how you’ve communicated with operations or marketing teams to ensure seamless processes and client satisfaction.
✨Attention to Detail is Key
Given the importance of data accuracy and contract management, be ready to demonstrate your attention to detail. You could mention specific instances where your meticulousness made a difference, whether in managing rates or ensuring compliance in contracts.
