PA Legal Secretary in Epsom

Full Time - onsite, Epsom Based 9am - 5.30pm

Salary - GBP30- GBP32k

The prime role of the PA is to provide direct support to the Private Client Team.

Job details:

• Prepare correspondence and documents through audio-typing and word processing.
• Administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the office manual.
• Prepare mail and enclosures for dispatch.
• Arrange for all copying to be done if an Office Assistant is not available to undertake the task.
• Make appointments, arrange meetings and maintain an up-to-date diary for their fee earners.
• Prepare the conference room for meetings as necessary and for the tidying and clearance of the room at the end of the meeting.
• Provide refreshments when asked to do so.
• Provide support to other secretaries as required.
• Provide guidance to junior and temporary secretaries when required.
• Attend to clients both in person and on the telephone and provide such support in a professional and friendly manner in keeping with the firm's standards for client care.
• Undertake any specific training when required and overall have a responsibility towards self-development.
• Ensure the confidentiality of all the Firm's and clients' documentation and information.
• Undertake on-line form filling requirements.
• Operate the firm's case management system.
• Maintain or improve on the current standards of document presentation.
• Consider improvements to the efficiency of the department.
• Undertake other duties as required from time to time.

To be successful in this role, we are seeking the following:

• Good general level of education and fast touch-typing skills.
• Substantial previous legal secretarial experience including at least 2 years' experience in the specialist area.
• Advanced IT skills in relevant packages.
• Keeps up with fee earner's work production.
• High accuracy levels.
• Communicates professionally with clients both on the telephone and personally.
• Provides good customer care.
• Demonstrates a pro-active approach to work and clients.
• Progresses client matters without supervision and in the absence of fee-earners.
• Takes on other tasks.
• Demonstrates ability and willingness to work to deadlines, cope under pressure, use initiative, prioritise workloads effectively, and work as part of a team.
• Demonstrates clear commitment to the firm and a genuine interest in legal work.
• Has a good attendance record year on year.
• Demonstrates a positive attitude, well-developed interpersonal, social and communication skills including an appreciation of the vulnerability of some clients, both generally and specifically at distressing times.

Desirable knowledge, skills and competencies:

• Prior knowledge of Practice Evolve or other case management systems.