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- Tasks: Support the Banqueting Manager in delivering exceptional service and supervising events.
- Company: Join the Carlton Club, a prestigious Private Members' Club in St James's, London.
- Benefits: Enjoy meals on duty, 28 days leave, life insurance, and wellness discounts.
- Why this job: Be part of a dynamic team in a luxurious setting with opportunities for growth.
- Qualifications: Previous experience in a similar role and strong customer service skills required.
- Other info: Flexibility in hours is essential, including weekends.
The predicted salary is between 36000 - 60000 £ per year.
The Carlton Club, one of St James's most prestigious Private Members Clubs, is seeking a passionate and hands-on Assistant Banqueting Manager to join our exceptional Food & Beverage team. This is an exciting opportunity for someone who takes pride in delivering excellent service and enjoys being actively involved in day-to-day operations.
Hours of Work: Minimum 40 hours per week, typically over 5 days (Monday-Friday), but flexibility is required, including weekends when needed. Start and finish times vary according to a weekly rota, and you will generally be expected to be available for both lunchtime and evening service throughout the week.
Key Responsibilities:
- Supporting the Banqueting Manager and the team in delivering exceptional service to our Members and their Guests
- Being actively involved in setting up and preparing rooms and tables for service according to function sheets and event details
- Supervising events, leading and assisting staff members, and ensuring all last-minute changes are handled efficiently
- Training and developing banqueting staff members, fostering a culture of excellence and teamwork
- Assisting with administrative duties, including scheduling the weekly rota in collaboration with the Banqueting Manager
- Supervising assigned events and liaising with the Events Office and Kitchen on changes to original instructions, ensuring that all changes are made seamlessly
- Assisting other outlets when required, such as Morning/Drawing Rooms and Bars
Desired Skills and Experience:
- Previous experience within a similar role
- In-depth knowledge of banqueting and event setup for a variety of functions
- A hands-on leader who enjoys working on the floor and setting high service standards
- Excellent customer service and communication skills
- Strong attention to detail and willingness to do any aspects of the job
- A positive, flexible, and can-do attitude
- Ability to support the management and work well within our friendly team
Main Company Benefits:
- Meals on duty
- Uniform dry cleaning
- 28 days paid annual leave, including bank holidays
- Bank Holidays, Christmas, and New Year off
- Additional paid leave during the Clubs Christmas closure
- Life Insurance & wellness discounts
- Interest-free season ticket loan
- Company Sick Pay
- Company Pension
- Private medical insurance (after 2 years of service)
If you are looking for an exciting challenge with long-term prospects and are passionate about delivering outstanding service in a prestigious setting, we would love to hear from you!
Assistant Banqueting Manager Private Members\' Club employer: Carlton Club
Contact Detail:
Carlton Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Banqueting Manager Private Members\' Club
✨Tip Number 1
Familiarise yourself with the Carlton Club's history and values. Understanding the club's culture will help you align your approach to service and demonstrate your passion for working in a prestigious environment during any interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in private members' clubs. They can provide valuable insights and may even refer you directly to the hiring team at the Carlton Club.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed events or led teams in previous roles. Highlighting your hands-on leadership style and ability to adapt to last-minute changes will resonate well with the hiring managers.
✨Tip Number 4
Showcase your customer service skills by preparing to share stories that illustrate your attention to detail and positive attitude. The club values excellence in service, so demonstrating these qualities will set you apart from other candidates.
We think you need these skills to ace Assistant Banqueting Manager Private Members\' Club
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in banqueting and event management. Emphasise any previous roles where you demonstrated leadership, customer service, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your hands-on approach. Mention specific experiences that align with the responsibilities of the Assistant Banqueting Manager role.
Highlight Relevant Skills: In your application, focus on skills such as team leadership, communication, and problem-solving. Provide examples of how you've successfully managed events or trained staff in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Carlton Club
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering excellent service. Share specific examples from your previous roles where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the club's values.
✨Demonstrate Leadership Skills
As an Assistant Banqueting Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully trained or motivated staff in past positions.
✨Be Ready for Scenario Questions
Expect questions about handling last-minute changes during events or managing difficult situations. Think of scenarios from your experience where you had to adapt quickly and maintain high service standards.
✨Highlight Your Attention to Detail
Attention to detail is crucial in banqueting. Be prepared to talk about how you ensure that every aspect of an event is executed flawlessly, from setup to service, and how you manage the logistics involved.
