Senior Concierge & Guest Experience Lead

Carlton City Hotel Singapore seeks an experienced Concierge to oversee guest services and ensure seamless daily operations in a 4/5-star environment. You will manage the Concierge Desk, coordinate transportation, and mentor staff to deliver outstanding service.

The role emphasizes active guest engagement, addressing requests promptly, and driving positive online reviews. A professional appearance, strong communication, and teamwork are essential for success in this hotel-driven, guest-focused

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