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- Tasks: Deliver the perfect trip by arranging seamless travel for clients.
- Company: Join a global leader in travel management with a supportive culture.
- Benefits: Enjoy competitive pay, growth opportunities, and a collaborative environment.
- Why this job: Make a real impact on clients' travel experiences while working with a passionate team.
- Qualifications: 3+ years of travel counseling experience and strong reservation skills required.
- Other info: Embrace new tech and enjoy a dynamic work atmosphere.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Senior Travel Counselor for our Aberdeen, Maryland onsite location. As a Senior Travel Counselor, your mission will be to “Deliver the Perfect Trip” in order to sustain optimum results for our clients and for CWTSatoTravel.
As the U.S. military and government division of Carlson Wagonlit Travel (CWT), CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. We are very proud of our 65+ year history serving U.S. military and government clients, and are always looking for new talent to help us grow as a team. Our most valuable asset as a company is the quality of our people.
You will delight the traveler/travel arranger and all CWTSatoTravel clients:
- Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation.
- Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience.
- Interact with travelers and travel arrangers by leading and listening to conversations to provide the first level of support for customer service and resolve simple customer problems.
You will strengthen the CWTSatoTravel brand:
- Build loyalty by enhancing our clients’ overall travel experience while meeting every travel management service requirement and expectation.
- Maintain a favorable working relationship with all other company employees and ensure to foster and promote a cooperative and harmonious working climate.
- Embrace new technology and ways of working to promote flexibility to adjust quickly to the shifting needs of the business.
You will build CWTSatoTravel’s value:
- Possess a strong understanding of travel trends and industry best practices.
- Seek higher levels of performance continuously.
Qualifications:
- Minimum 3 years travel counselor experience.
- Excellent industry knowledge and reservation skills to create domestic and international reservations including air, hotel, rail, and ground transportation.
- Strong working knowledge and understanding of creating domestic and single segment international reservations.
- Knowledge of ticketing procedures.
- Proficiency in a minimum of one CRS.
- Ability to meet and maintain required performance standards.
Americorps/PeaceCorps and other national service alumni are encouraged to apply.
Senior travel Couselor employer: Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland
Contact Detail:
Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior travel Couselor
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work at CWTSatoTravel. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on travel trends and be ready to discuss how you can deliver the perfect trip for clients. Show them you’re not just another candidate, but the one they need.
✨Tip Number 3
Practice your customer service skills! As a Senior Travel Counselor, you’ll need to be a trusted advisor. Role-play common scenarios with friends or family to get comfortable with leading conversations and resolving issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CWTSatoTravel family. Let’s get you started on this journey!
We think you need these skills to ace Senior travel Couselor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Travel Counselor role. Highlight your travel industry experience and any specific skills that match the job description. We want to see how you can deliver the perfect trip!
Showcase Your Skills: Don’t just list your previous jobs; show us what you’ve achieved in those roles. Use examples that demonstrate your reservation skills and customer service prowess. We love seeing how you’ve made a difference in past positions!
Be Personable: Remember, we’re looking for someone who can build relationships with clients. Let your personality shine through in your application. Share a bit about why you’re passionate about travel and helping others have amazing experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CWTSatoTravel!
How to prepare for a job interview at Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland
✨Know Your Travel Stuff
Make sure you brush up on your travel industry knowledge. Familiarise yourself with current trends, ticketing procedures, and the specific services offered by CWTSatoTravel. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential asset to their team.
✨Showcase Your Customer Service Skills
As a Senior Travel Counselor, you'll need to be a trusted advisor. Prepare examples of how you've successfully resolved customer issues in the past. Highlight your ability to listen and lead conversations, as this will demonstrate your commitment to delivering the perfect trip for clients.
✨Embrace Technology
CWTSatoTravel values innovation, so be ready to discuss how you've adapted to new technologies in your previous roles. Whether it's using a new CRS or other travel management tools, showing your flexibility and eagerness to learn will set you apart from other candidates.
✨Build Rapport with the Interviewers
Remember, interviews are a two-way street! Take the time to connect with your interviewers. Ask them about their experiences at CWTSatoTravel and share your enthusiasm for being part of a tight-knit team. This will help you stand out as someone who truly values the company culture.
