Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable travel experiences for clients, both domestic and international.
- Company: Join a leading travel management company with a focus on client satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be a trusted advisor and enhance travel experiences while building loyalty.
- Qualifications: 3+ years of travel counseling experience and strong reservation skills required.
- Other info: Work in a dynamic environment with a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Carlson Wagonlit Travel SatoTravel (CWTSatoTravel) is seeking an experienced and talented Senior Travel Counselor to join our team onsite at Aberdeen Proving Ground. As a Senior Travel Counselor, your mission will be to "Deliver the Perfect Trip" to sustain optimum results for our clients and for CWTSatoTravel.
Responsibilities
- You will delight the traveler/travel arranger and all CWTSatoTravel clients.
- Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation.
- Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience.
- Interact with travelers and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems.
- You will strengthen the CWTSatoTravel brand.
- Build loyalty by enhancing our clients’ overall travel experience while meeting every travel management service requirement and expectation.
- Maintain a favorable working relationship with all other company employees and ensure to foster and promote a cooperative and harmonious working climate.
- Embrace new technology and ways of working to promote flexibility to adjust quickly to the shifting needs of the business.
- You will build CWTSatoTravel’s value.
- Possess a strong understanding of travel trends and industry best practices.
- Seek higher levels of performance continuously.
Qualifications
- Minimum 3 years travel counselor experience.
- Excellent industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation.
- Strong working knowledge and understanding of international pricing rules and procedures.
- Knowledge of ticketing procedures.
- Proficiency in a minimum of one CRS.
- Ability to meet and maintain required performance standards.
EEO Statement
As part of our hiring process we conduct background checks on potential new hires. Because this work would be with our Federal Government Client, the government requires that the successful candidate be a U.S. Citizen. Authorization to work in the U.S. is not sufficient for this position. Americorps/PeaceCorps and other national service alumni are encouraged to apply. As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.
Senior Travel Counselor employer: Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland
Contact Detail:
Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Counselor
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for a Senior Travel Counselor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your travel knowledge and industry trends. Be ready to share your insights and experiences that showcase your ability to deliver the perfect trip. Remember, confidence is key!
✨Tip Number 3
Showcase your customer service skills during interviews. Share examples of how you've delighted clients in the past and resolved issues effectively. This will demonstrate your capability to enhance the overall travel experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Travel Counselor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Travel Counselor role. Highlight your relevant experience in arranging travel and your understanding of industry trends. We want to see how you can deliver the perfect trip!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you’ve provided excellent customer service or resolved travel issues. This will help us see how you can enhance our clients' travel experiences.
Be Personable: Remember, we’re looking for someone who can delight our clients. Let your personality shine through in your application. A friendly tone can go a long way in showing us that you’re the right fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland
✨Know Your Travel Stuff
Make sure you brush up on your travel industry knowledge. Familiarise yourself with the latest trends, pricing rules, and ticketing procedures. Being able to discuss these topics confidently will show that you're not just experienced but also passionate about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delighted clients in the past. Think of specific situations where you resolved issues or went above and beyond to enhance a travel experience. This will demonstrate your ability to be a trusted advisor and strengthen client relationships.
✨Embrace Technology
Since the role requires adapting to new technologies, be ready to discuss any relevant tools or systems you've used. Highlight your proficiency in CRS and how you've leveraged technology to improve efficiency or customer satisfaction in your previous roles.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about the company culture and team dynamics. This shows that you're not only interested in the job but also in fostering a cooperative working environment.
