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- Tasks: Provide top-notch support and maintenance for desktop computing environments.
- Company: Leading global travel management company with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Why this job: Join a dynamic team and enhance your tech skills while supporting virtual teams.
- Qualifications: Bachelor's degree in technology or business and experience in troubleshooting.
- Other info: Be part of a global team making travel easier for everyone.
The predicted salary is between 36000 - 60000 £ per year.
A leading global travel management company is seeking a Desktop Support Technician to provide support and maintenance within their desktop computing environment. The ideal candidate will have a Bachelor's degree in technology or business, along with experience in hardware and software troubleshooting in a Windows/Citrix setup.
Responsibilities include:
- Diagnosing issues
- Maintaining equipment
- Delivering excellent customer service
This role is essential for ensuring optimal workstation performance and supporting virtual teams across multiple locations.
VDI/Citrix Desktop Support Specialist in London employer: Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland
Contact Detail:
Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VDI/Citrix Desktop Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with VDI or Citrix. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've diagnosed and resolved issues in a Windows/Citrix environment. Real-life stories make you memorable!
✨Tip Number 3
Don’t forget about customer service! Highlight your experience in delivering excellent support. Companies love candidates who can not only fix problems but also keep users happy and informed.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and makes it easier for us to spot your application.
We think you need these skills to ace VDI/Citrix Desktop Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with hardware and software troubleshooting, especially in a Windows/Citrix environment. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about desktop support and how your background makes you a great fit for our team. We love seeing enthusiasm and a personal touch!
Show Off Your Customer Service Skills: Since this role involves delivering excellent customer service, make sure to include examples of how you've successfully supported users in the past. We appreciate candidates who can communicate effectively and resolve issues with a smile!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland
✨Know Your Tech Inside Out
Make sure you brush up on your hardware and software troubleshooting skills, especially in a Windows/Citrix environment. Be ready to discuss specific issues you've resolved in the past and how you approached them.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples of how you've successfully assisted users in the past. Think about challenging situations and how you turned them into positive experiences.
✨Familiarise Yourself with the Company
Research the travel management company and understand their services and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Practice how you would handle common desktop support issues or customer complaints, as this will demonstrate your problem-solving abilities and readiness for the role.
