At a Glance
- Tasks: Supervise operations, lead a team, and ensure outstanding customer experiences.
- Company: Join Carl's Jr., a global brand with a rich history in delicious burgers.
- Benefits: Enjoy 50% off meals, exclusive discounts, and flexible scheduling.
- Other info: Great opportunities for career growth and performance bonuses await you!
- Why this job: Be part of an exciting new restaurant opening in the UK and make a real impact.
- Qualifications: Experience in a supervisory role and a passion for hospitality.
The predicted salary is between 30000 - 32700 £ per year.
About Us
Carl's Jr. has been serving up delicious, high-quality burgers and shakes since 1941. From humble beginnings with just $15 and a hot dog cart in California, Carl’s Jr. has grown into a global brand with nearly 4,000 locations across over 44 countries. In 2025, Carl’s Jr. will open its first UK restaurant, and we’re looking for a passionate and dynamic Supervisor to join our team and help deliver an unforgettable experience to our guests!
What You’ll Be Doing
- Supervising and coordinating operations to ensure seamless service.
- Leading, mentoring, and motivating the team to deliver outstanding customer experiences.
- Maintaining the highest standards of customer service, cleanliness, and presentation.
- Managing guest relations, addressing any issues, and ensuring complete customer satisfaction.
- Assisting with staff training and development to uphold Carl’s Jr. brand standards.
- Supporting the management team in driving sales and achieving business goals.
- Creating a welcoming and positive atmosphere where both staff and guests thrive.
What We’re Looking For
- Proven experience in a supervisory role within a restaurant or similar fast‑paced environment.
- A natural leader with the ability to inspire and guide a team.
- A passion for hospitality and delivering top‑notch service.
- Excellent communication and interpersonal skills.
- Strong organisational abilities and keen attention to detail.
- Ability to stay calm and efficient under pressure.
- Flexibility to work various shifts, including weekends and bank holidays.
Benefits
- 50% off your bill for you and 5 friends at all our brands.
- Exclusive discounts on thousands of online and high‑street retailers via our BRG Spark App.
- 20% off at Carluccio’s retail gift shop & deli.
- Financial & wellbeing support, including free mortgage advice and access to our Health & Wellbeing Centre.
- Wage Stream – access your pay anytime you need it.
- Healthcare Cashplan & Employee Assistance Programme (EAP).
- Referral rewards: earn bonuses when you refer a friend to join our team.
- Career advancement: incredible opportunities for growth and development within a diverse brand portfolio.
- Flexible scheduling: achieve work‑life balance with flexible working options.
- Performance bonuses: your hard work is rewarded with performance‑based bonuses.
Compensation: To be discussed
Supervisor in Swansea employer: Carlsjr
Carl's Jr. is an exceptional employer, offering a vibrant work culture where passion for hospitality meets career growth opportunities. As we prepare to launch our first UK restaurant, you'll be part of a dynamic team that values your contributions and provides flexible scheduling, performance bonuses, and extensive employee benefits, ensuring a rewarding experience both for you and our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Swansea
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Carlsjr. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Carlsjr
Don't be shy about reaching out to Carlsjr directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Swansea
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Carlsjr and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Carlsjr
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
