At a Glance
- Tasks: Support commercial teams with analytical and administrative tasks in a dynamic environment.
- Company: Join Carlsberg Britvic, the UK's largest multi-beverage supplier with iconic brands.
- Benefits: Enjoy a competitive salary, private medical options, generous holiday, and high street discounts.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a newly formed business making a real impact in the beverage industry.
- Qualifications: Customer service experience and strong IT skills are preferred.
The predicted salary is between 30000 - 40000 € per year.
Location: Solihull – Hybrid (2 days in the office)
Job Length: 12 Month FTC – Full Time
Competitive Salary with extensive benefits:
- Monthly product allowance – alcoholic & non-alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Generous holiday (inc bank holidays)
- Access to a range of high street discounts
About the role:
We are now recruiting for a Sales Operations Analyst. This role will report into the Sales Operations Manager and will support the commercial teams with analytical, administrative tasks.
Role Responsibilities:
- Responsible for the timely and accurate completion of daily commercial activities and processes, ensuring consistency and high-quality delivery.
- Own the day-to-day completion of SOP-driven commercial tasks, meeting all agreed Service Level Agreements.
- Manage and resolve internal and external queries efficiently, providing clear communication and regular progress updates throughout.
- Build strong, collaborative relationships with Customer Management teams and key stakeholders to ensure seamless communication and an excellent service experience.
Experience and Key Attributes:
- Previous experience in customer service is desired.
- Strong IT skills – both Microsoft office & ERP systems (SAP).
- Excellent communication skills with the ability to build relationships both internally and externally.
- Interpersonal skills are essential, with a strong sense of collaboration within a team.
- Organisational skills with the ability to prioritise, plan ahead and work proactively.
- Experience working in a shared services environment is desired.
- Knowledge of customer relationship packages e.g. Kantar is desired.
Our commitment to diversity equity & inclusion:
We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.
We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.
Application Process:
We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible. We look forward to receiving your application. This is an exciting time to join our newly formed business – with their incredible individual histories, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.
Sales Operations Analyst in Solihull employer: Carlsberg
Carlsberg Britvic is an exceptional employer, offering a dynamic work culture that prioritises employee success and collaboration. Located in Solihull, this hybrid role as a Sales Operations Analyst provides extensive benefits including a competitive salary, private medical options, and generous holiday allowances, all while fostering an inclusive environment that values diverse perspectives. With opportunities for personal and professional growth within one of the UK's largest multi-beverage suppliers, employees can thrive while contributing to iconic brands and innovative products.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Analyst in Solihull
✨Tip Number 1
Network like a pro! Reach out to current employees at Carlsberg Britvic on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Carlsberg Britvic’s brands and their market position. Show us you’re passionate about the role and the company.
✨Tip Number 3
Practice your communication skills. As a Sales Operations Analyst, you’ll need to build relationships. Role-play with a friend to nail those interpersonal skills before the big day!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Carlsberg Britvic.
We think you need these skills to ace Sales Operations Analyst in Solihull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operations Analyst role. Highlight relevant experience, especially in customer service and analytical tasks, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join Carlsberg Britvic and how your skills align with the responsibilities of the role. Keep it engaging and personal!
Show Off Your IT Skills:Since strong IT skills are key for this role, don’t forget to mention your proficiency in Microsoft Office and any ERP systems like SAP. We want to see how tech-savvy you are!
Apply Early!:We read applications continuously, so don’t wait around! Apply through our website as soon as you can to increase your chances of landing an interview. We can’t wait to hear from you!
How to prepare for a job interview at Carlsberg
✨Know Your Numbers
As a Sales Operations Analyst, you'll be dealing with data and analytics. Brush up on your numerical skills and be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of reports or analyses you've completed that had a positive impact.
✨Master the Art of Communication
Strong communication skills are key for this role. Practice explaining complex concepts in simple terms, as you may need to convey information to various stakeholders. Think about times when you've successfully resolved queries or built relationships and be ready to share those stories.
✨Show Your Organisational Skills
This position requires excellent organisational abilities. Prepare to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a sample of a project plan or a tool you use to stay organised, showcasing your proactive approach.
✨Familiarise Yourself with the Company
Do your homework on Carlsberg Britvic and its brands. Understanding their products and market position will show your genuine interest in the company. Be ready to discuss how your skills align with their goals and how you can contribute to their success.
