People & Culture Administrator in Hemel Hempstead

Location: Hemel Hempstead

Full Time – 12 Month FTC

Hours: 35

Competitive Salary with extensive benefits:

• Product allowance – alcoholic & non-alcoholic choices
• Company bonus scheme
• Life Assurance
• Access to 24/7 GP services
• Company pension contribution
• Generous holiday (including bank holidays & trading)
• Access to a range of high street discounts

As our Services Administrator – People & Culture, you will be at the heart of delivering smooth, accurate and high-quality People & Culture support for colleagues across GB, Ireland and International markets. You will be the go-to expert for flawless administration, ensuring employee data is precise, compliant and aligned with Carlsberg Britvic standards. This is a role where attention to detail meets great customer service—helping employees and managers get the support they need while keeping our People & Culture operations running effortlessly behind the scenes.

Key Accountabilities:

• Managing accurate and timely administration of employee data across People & Culture systems.
• Handling employment reference requests through our case management system in line with agreed SLAs.
• Supporting onboarding by coordinating twice-weekly right-to-work audits, capturing evidence in our systems, and escalating concerns promptly.
• Maintaining employee files (paper and digital), including routine purging in line with retention policies.
• Uploading and transferring employee and payroll data between third-party providers and SuccessFactors.
• Running alignment checks between payroll and People & Culture systems using Excel.
• Completing weekly and periodic administrative tasks to keep processes running smoothly.
• Coordinating Carlsberg Britvic's "giving back" initiatives, including managing the inbox, processing payments, organising product donations, and ensuring full audit trails.
• Conducting regular audits of People & Culture data to ensure compliance with policies and processes.
• Providing flexible support to the wider People & Culture team when needed.
• Taking full ownership of customer queries, seeking specialist input where required and ensuring clear, timely responses.
• Continuously looking for ways to improve processes and enhance data quality.
• Working closely with the HR team to streamline workflows and deliver seamless HR services.
• Demonstrating operational excellence in every customer interaction.

Experience and Key Attributes required:

• Extensive administrative experience with a process-driven mindset.
• Proficient IT skills, including solid working knowledge of MS Office (Excel and Word).
• Ability to work effectively when workloads are heavy and meet tight deadlines.
• A collaborative, flexible approach to supporting the People & Culture team.
• Ownership mentality—seeing tasks through from start to finish.
• Well-developed skills in planning and organization.
• High accuracy and attention to detail.
• Full UK Working Rights – Sponsorship is not available for this role.

Our commitment to diversity equity & inclusion:

We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.

We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.

Application Process:

We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible. We look forward to receiving your application.

This is an exciting time to join our newly formed business – with their incredible individual histories, innovation of products and some of the UK's most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.