Customer Service Representative in Lutterworth

Customer Service Representative in Lutterworth

Lutterworth Full-Time 25000 - 32000 € / year (est.) Home office (partial)
Carlsberg Marston's Brewing Company

At a Glance

  • Tasks: Provide top-notch customer service and support to our valued customers.
  • Company: Join a dynamic team at a leading customer service provider in Leicester.
  • Benefits: Enjoy a competitive salary, private medical options, and generous holiday.
  • Other info: Exciting opportunities for career growth in a supportive environment.
  • Why this job: Be part of a hybrid role that offers flexibility and great perks.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 32000 € per year.

Location: Leicester - Lutterworth NDC

Job Length: Permanent

Working Hours: 37.5 Full-time, 9.00 am to 5.00 pm, working any 5 days out of 7, therefore flexibility to work weekends is required.

This is a hybrid role.

Competitive Salary with extensive benefits:

  • Monthly product allowance (alcoholic & non-alcoholic options available)
  • Private Medical options
  • Life Assurance
  • Company bonus scheme
  • Access to 24/7 GP services
  • Enhanced pension contribution
  • Generous holiday

Customer Service Representative in Lutterworth employer: Carlsberg Marston's Brewing Company

Join a dynamic team as a Customer Service Representative in Leicester, where we prioritise employee well-being and growth. Our hybrid work model offers flexibility, complemented by a competitive salary and extensive benefits including private medical options, life assurance, and a generous holiday allowance. We foster a supportive work culture that encourages professional development, making us an excellent employer for those seeking meaningful and rewarding employment.

Carlsberg Marston's Brewing Company

Contact Detail:

Carlsberg Marston's Brewing Company Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Customer Service Representative in Lutterworth

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as these are often discussed in interviews for roles like this.

✨Tip Number 3

Don’t forget to showcase your flexibility! Since this role requires working weekends, be ready to discuss your availability and willingness to adapt to the schedule.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Customer Service Representative in Lutterworth

Customer Service Skills
Communication Skills
Flexibility
Problem-Solving Skills
Time Management
Teamwork
Attention to Detail

Some tips for your application 🫑

Tailor Your CV:Make sure your CV is tailored to the Customer Service Representative role. Highlight any relevant experience and skills that match what we're looking for, like communication and problem-solving abilities.

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional!

Show Off Your Flexibility:Since this role requires flexibility to work weekends, make sure to mention your availability in your application. We love candidates who are ready to jump in when needed!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Carlsberg Marston's Brewing Company

✨Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Flexibility

Since this role requires flexibility to work weekends, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked in a fast-paced environment. This will demonstrate your readiness for the demands of the job.

✨Prepare for Common Questions

Think about common customer service scenarios and how you would handle them. Be ready to share examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure. Practising these responses can give you a real edge.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.