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- Tasks: Support commercial teams with analytical and administrative tasks in a dynamic environment.
- Company: Join Carlsberg Britvic, the UK's largest multi-beverage supplier with iconic brands.
- Benefits: Enjoy competitive salary, private medical options, generous holidays, and 24/7 GP services.
- Why this job: Be part of a collaborative team and make a real impact in a thriving industry.
- Qualifications: Customer service experience and strong IT skills, especially in Microsoft Office and ERP systems.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Solihull Hybrid
Job Length: 12 Month FTC Full Time
Competitive Salary with extensive benefits:
- Monthly product allowance (alcoholic & non-alcoholic options available)
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Generous holiday (including bank holidays)
- Access to a range of high street discounts
Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers and soft drinks.
About the role:
We are now recruiting for a Sales Operations Analyst. This role will report into the Sales Operations Manager and will support the commercial teams with analytical, administrative tasks.
Role Responsibilities:
- Responsible for the timely and accurate completion of daily commercial activities and processes, ensuring consistency and high-quality delivery.
- Own the day-to-day completion of SOP-driven commercial tasks, meeting all agreed Service Level Agreements.
- Manage and resolve internal and external queries efficiently, providing clear communication and regular progress updates throughout.
- Build strong, collaborative relationships with Customer Management teams and key stakeholders to ensure seamless communication and an excellent service experience.
Experience and Key Attributes:
- Previous experience in customer service is desired.
- Strong IT skills both Microsoft Office & ERP systems (SAP).
- Excellent communication skills with the ability to build relationships both internally and externally.
- Interpersonal skills are essential, with a strong sense of collaboration within a team.
- Organisational skills with the ability to prioritise, plan ahead and work proactively.
- Experience working in a shared services environment is desired.
- Knowledge of customer relationship packages e.g. Kantar is desired.
Our commitment to diversity, equity & inclusion:
We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.
We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.
Application Process:
We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible. We look forward to receiving your application.
Sales Operations Analyst employer: Carlsberg Marston's Brewing Company Limited
Contact Detail:
Carlsberg Marston's Brewing Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Carlsberg Britvic. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing your stuff about Carlsberg Britvic's brands will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills. As a Sales Operations Analyst, you'll need to build relationships, so being clear and confident in your conversations is key.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Sales Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Analyst role. Highlight relevant experience, especially in customer service and analytical tasks, to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join us at Carlsberg Britvic and how your skills align with the job description. Keep it engaging and personal.
Show Off Your IT Skills: Since strong IT skills are key for this role, don’t forget to mention your proficiency in Microsoft Office and any ERP systems like SAP. We want to see how tech-savvy you are!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Carlsberg Marston's Brewing Company Limited
✨Know Your Numbers
As a Sales Operations Analyst, you'll be dealing with data and analytics. Brush up on relevant metrics and KPIs that are important to the role. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Communication Skills
This role requires excellent communication skills. Prepare examples of how you've built strong relationships with teams or clients in the past. Think about times when clear communication helped resolve issues or improve processes.
✨Familiarise Yourself with ERP Systems
Since strong IT skills, especially with ERP systems like SAP, are crucial, make sure you can talk confidently about your experience with these tools. If you have specific examples of how you've used them to streamline operations, share those!
✨Demonstrate Your Organisational Skills
The ability to prioritise and plan is key for this position. Prepare to discuss how you manage multiple tasks and deadlines. Consider sharing a time when your organisational skills led to a successful outcome in a project.