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For Companies At a Glance
- Tasks: Deliver exceptional customer service via calls and emails while promoting digital applications.
- Company: Leading beverage company in Wolverhampton with a focus on innovation.
- Benefits: Competitive salary, extensive benefits, and part-time flexibility.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and customer support background required.
- Other info: Part-time role with 19.5 hours weekly and great career development opportunities.
The predicted salary is between 13000 - 15600 £ per year.
A leading beverage company in Wolverhampton is seeking a Customer Service Advisor for a 12 Month FTC part-time role (19.5 hours weekly). The position includes delivering exceptional customer service through calls and emails while promoting digital applications.
Ideal candidates will have:
- Strong communication skills
- A customer support background
- Proficiency in MS Office
Competitive salary and extensive benefits offered. Apply today to join a dynamic team focused on innovation and great service.
Part-Time Customer Service Advisor — 12-Month FTC in Wolverhampton employer: Carlsberg Group
Contact Detail:
Carlsberg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Advisor — 12-Month FTC in Wolverhampton
✨Tip Number 1
Make sure you know the company inside out! Research their products and values so you can show genuine interest during your conversations. This will help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, we should be ready to demonstrate our ability to handle calls and emails smoothly. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Don’t forget to highlight your tech-savviness! With a focus on promoting digital applications, we should be prepared to discuss our experience with MS Office and any other relevant tools. Show them we’re not just good with people but also with technology!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re proactive and serious about joining their dynamic team. Let’s get our application in and make a great impression!
We think you need these skills to ace Part-Time Customer Service Advisor — 12-Month FTC in Wolverhampton
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application highlights your ability to connect with customers. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully handled customer queries in the past.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to reflect the specific skills and experiences that match the job description. Mention your proficiency in MS Office and any relevant customer service experience to stand out.
Be Enthusiastic About Digital Applications: As this role involves promoting digital applications, show us your enthusiasm for technology! Mention any experience you have with digital tools or platforms, and express your eagerness to help customers navigate these applications.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our dynamic team!
How to prepare for a job interview at Carlsberg Group
✨Know the Company
Before your interview, do a bit of research on the beverage company. Understand their products, values, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Familiarise Yourself with Digital Applications
Since the role involves promoting digital applications, brush up on any relevant software or tools that the company might use. Being able to discuss how you can leverage technology to enhance customer service will set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company's approach to customer service. This shows that you're engaged and serious about the position, plus it helps you determine if it's the right fit for you.
