Customer Development Manager – Staffordshire & Warwickshire
Field Based – Staffordshire & Warwickshire (Postcodes inc B77 - B79, CV1 - CV13, 21-23, 31-34, 47 & WS 1-15)
12 Month FTC – Full Time (35 hours)
Competitive Salary with extensive benefits:
- Monthly product allowance – alcoholic & non-alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Access to a range of high street discounts
Key Accountabilities
The role will include:
- Develop and execute customer plans in region to optimise total Volume, NR and GP and GP / HL.
- Meet agreed business objectives in new and existing accounts, maximizing profit and distribution to increase throughputs of our products.
- Build and develop relationships with customers, wholesalers and stakeholders, ensuring a mutually beneficial business plan for both parties.
- Achieve targets for both profit and sales growth over an agreed budgeted time frame and in line with regional objectives, growing share range and distribution.
- Develop & deliver robust account plans for the next 1-3 years that drive business growth and share, including strategy and tactics and a bottom‑up promotional program by customer.
- Conduct full evaluation of investment and promotional activity in line with Value Management principles and tools.
- Manage & optimise debt risk and cash flow, track customers through My District.
- Use FIT to help generate a plan that will deliver annual objectives.
Experience and Key Attributes
- Experience of developing relationships across functions to enable customer plans that deliver results.
- Good understanding of financial concepts and value management across relevant channels.
- Collaborative mindset with the ability to build mutually beneficial account plans translating these into actions and tactics.
- Understanding of all significant processes from planning through to invoice receipt.
- Excitement around growing brands and channels, providing high service levels to customers.
- High levels of accountability for plans, action, delivery and outcome.
- Performance and results focused – able to deliver against challenging targets and timescales with a passion for driving initiatives to completion.
- Ability to thrive in a dynamic and fast‑paced environment, adaptable to change.
- Resilience and positive attitude to maintain focus and motivation.
Customer Development Manager - Staffordshire & Warwickshire employer: Carlsberg Group
Carlsberg Group is an exceptional employer, offering a dynamic work culture in Hemel Hempstead that prioritises employee development and well-being. With a competitive salary, generous benefits including a monthly product allowance and private medical options, and a commitment to enhancing the colleague experience, this role as a People & Culture Services Team Lead provides a meaningful opportunity to lead and inspire a team in a supportive environment.
