Customer Development Manager - London & South East
Customer Development Manager - London & South East

Customer Development Manager - London & South East

Full-Time 45000 - 55000 £ / year (est.) No home office possible
Carlsberg Group

At a Glance

  • Tasks: Drive growth by developing strategic customer plans and building strong relationships.
  • Company: Join Carlsberg Britvic, a leader in the beverage industry with a vibrant culture.
  • Benefits: Enjoy a competitive salary, private medical options, and a monthly product allowance.
  • Other info: Thriving in a dynamic environment with excellent career progression opportunities.
  • Why this job: Make an impact by growing brands and channels while achieving exciting targets.
  • Qualifications: Experience in relationship building and a solid understanding of financial concepts.

The predicted salary is between 45000 - 55000 £ per year.

Location: Field Based – London & South East - Postcodes W, WC, EC, E or SW

Full Time – Permanent

Competitive Salary with extensive benefits:

  • Monthly product allowance – alcoholic & non-alcoholic options available
  • Private Medical options
  • Life Assurance
  • Company bonus scheme
  • Access to 24/7 GP services
  • Enhanced pension contribution
  • Access to a range of high street discounts

We are now recruiting for a Customer Development Manager to join us, developing and implementing strategic plans to grow Carlsberg Britvic’s positioning within the given geography. Reporting to the Regional Controller, the role will:

Key Accountabilities

  • Develop and execute customer plans in region to optimise total Volume, NR and GP and GP / HL.
  • Meet agreed business objectives in new and existing accounts, through maximising profit and distribution to increase throughputs of our products.
  • Build and develop relationships with customers, wholesalers and stakeholders, ensuring that we build a mutually beneficial business plan for us and our customers.
  • Achieve targets for both profit and sales growth over an agreed budgeted time frame and in line with your region objectives, growing share range and distribution also.
  • Develop & deliver robust account plans for the next 1-3 years that drive business growth and share (including strategy and tactics and bottom-up promotional program by customer).
  • Conduct full evaluation of investment and promotional activity in line with Value Management principles and tools.
  • Manage & optimise debt risk and cash flow & track customers through My District.
  • Use of FIT to help generate a plan that will deliver annual objectives.

Experience and Key Attributes required

  • Experience of developing relationships across functions to enable customer plans that deliver results.
  • Good understanding of financial concepts and value management across relevant channels.
  • Collaborative mindset with the ability to build mutually beneficial account plans translating these into actions and tactics.
  • Understanding of all significant processes from planning through to invoice receipt.
  • Excitement around growing brands and channels, providing high service levels to customers.
  • High levels of accountability for plans, action, delivery and outcome.
  • Performance and results focused – able to deliver against challenging targets and timescales with a passion for driving initiatives to completion.
  • Ability to thrive in a dynamic and fast paced environment, adaptable to change.
  • Resilience and positive attitude to maintain focus and motivation.

Customer Development Manager - London & South East employer: Carlsberg Group

Carlsberg Britvic is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the vibrant London & South East region. With extensive benefits including a competitive salary, private medical options, and a company bonus scheme, employees are supported in their professional growth while enjoying a healthy work-life balance. The opportunity to develop strategic customer plans and build meaningful relationships within a leading beverage company makes this role both rewarding and impactful.
Carlsberg Group

Contact Detail:

Carlsberg Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Development Manager - London & South East

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that Customer Development Manager role!

✨Tip Number 2

Prepare for interviews by researching the company and its products. Understand their market position and think about how you can contribute to their growth. Tailor your answers to show how your experience aligns with their goals – they’ll love that!

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your collaborative mindset and ability to drive results – these are key for a Customer Development Manager.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us, so make sure you put your best foot forward!

We think you need these skills to ace Customer Development Manager - London & South East

Strategic Planning
Customer Relationship Management
Financial Acumen
Value Management
Account Planning
Promotional Strategy Development
Performance Management
Collaboration
Adaptability
Resilience
Results Orientation
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Development Manager role. Highlight your experience in developing customer plans and building relationships, as these are key for us at StudySmarter.

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to meet targets and drive growth. We love seeing how you've made a real impact in previous roles!

Be Authentic: Let your personality shine through in your application. We value a collaborative mindset and a positive attitude, so don’t be afraid to show us who you are and why you’re excited about this opportunity.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets the attention it deserves!

How to prepare for a job interview at Carlsberg Group

✨Know Your Numbers

As a Customer Development Manager, you'll need to demonstrate your understanding of financial concepts and value management. Brush up on key metrics like profit margins, volume growth, and cash flow management. Be ready to discuss how you've used these in past roles to drive results.

✨Build Relationships

This role is all about developing strong relationships with customers and stakeholders. Prepare examples of how you've successfully built partnerships in the past. Think about specific strategies you used to create mutually beneficial plans and how they led to successful outcomes.

✨Show Your Strategic Side

You'll be expected to develop robust account plans for the next 1-3 years. Come prepared with a high-level strategy that outlines how you would approach this task. Discuss how you would evaluate promotional activities and adjust plans based on performance metrics.

✨Embrace Change

The environment can be dynamic and fast-paced, so it's important to show your adaptability. Share experiences where you've thrived under pressure or adapted to significant changes. Highlight your resilience and positive attitude, as these traits are crucial for success in this role.

Customer Development Manager - London & South East
Carlsberg Group

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