At a Glance
- Tasks: Lead a skilled team to enhance customer service operations and deliver top-notch service.
- Company: Join Carlsberg Britvic, a leader in the beverage industry with a commitment to quality.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive work environment.
- Other info: Be part of a dynamic team focused on continuous improvement and innovation.
- Why this job: Make a real difference by driving insights and improving customer experiences.
- Qualifications: Experience in customer service and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Carlsberg Britvic is recruiting an Operations & Insights Team Leader to drive efficient customer service operations and high‑quality service delivery at Wolverhampton.
The role partners with Team Leaders to meet service levels, quality standards and business goals, with a focus on data‑led insights and continuous improvement.
You will lead a skilled team, manage scheduling and resources, and ensure clear communication of processes and policies across the function.
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Customer Service Operations & Insights Leader in Wolverhampton employer: Carlsberg Britvic
At our Northampton Brewery, we pride ourselves on being an exceptional employer that values the well-being and growth of our employees. With a competitive salary and extensive benefits including a monthly product allowance, life assurance, and enhanced pension contributions, we foster a supportive work culture that encourages collaboration and continuous improvement. Our commitment to diversity and inclusion ensures that every team member feels valued, while ample opportunities for professional development make this a rewarding place to build your career as a Multi Skilled Engineer.
