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For Companies At a Glance
- Tasks: Deliver exceptional customer support and manage inquiries across various channels.
- Company: Leading beverage supplier based in Wolverhampton.
- Benefits: Competitive salary, product allowance, and company bonus scheme.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and ability to work independently or in a team.
- Other info: 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading beverage supplier based in Wolverhampton is seeking a Customer Service Advisor for a 12-month FTC position. You will deliver exceptional customer support through various communication channels and manage customer inquiries effectively.
Ideal candidates should possess strong communication skills and be able to work autonomously and within a team.
This role offers a competitive salary with extensive benefits including a product allowance and a company bonus scheme.
Customer Experience Advisor - 12-Month FTC in Wolverhampton employer: Carlsberg Britvic
Contact Detail:
Carlsberg Britvic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor - 12-Month FTC in Wolverhampton
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer support, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've handled customer inquiries in the past. This will demonstrate your ability to manage situations effectively and show that you can work both autonomously and as part of a team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our team.
We think you need these skills to ace Customer Experience Advisor - 12-Month FTC in Wolverhampton
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about delivering exceptional customer support, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively manage customer inquiries.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Experience Advisor position. Mention specific experiences that relate to the job description and show us why you’re the perfect fit.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and any unique experiences that have shaped your approach to helping customers.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you into the process smoothly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Carlsberg Britvic
✨Know the Company Inside Out
Before your interview, do some research on the beverage supplier. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively.
✨Demonstrate Teamwork and Autonomy
This role requires both independent work and collaboration. Think of instances where you've worked well in a team and also times when you’ve taken initiative on your own. Be ready to discuss how you balance these two aspects in your work.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you’re not just interested in any job, but specifically in contributing to their team.
