Carlsberg Britvic is seeking a Customer Services Executive to manage inbound and outbound customer enquiries about equipment breakdowns, parts orders and complaints. You will aim to resolve issues at the first point of contact to minimise disruption and protect the customer experience.
The role covers diagnosing faults, basic troubleshooting by phone, logging technician visits, and maintaining customer records while operating across 8am–8pm, 5 days over 7.
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Beverage Tech Support & Service Advisor in Tamworth employer: Carlsberg Britvic
At our Northampton Brewery, we pride ourselves on being an exceptional employer that values the well-being and growth of our employees. With a competitive salary and extensive benefits including a monthly product allowance, life assurance, and enhanced pension contributions, we foster a supportive work culture that encourages collaboration and continuous improvement. Our commitment to diversity and inclusion ensures that every team member feels valued, while ample opportunities for professional development make this a rewarding place to build your career as a Multi Skilled Engineer.
