At a Glance
- Tasks: Diagnose and resolve technical issues while providing top-notch customer service.
- Company: Join a leading beverage company with a focus on innovation and teamwork.
- Benefits: Competitive salary, monthly product allowance, and full training provided.
- Other info: Enjoy a flexible work schedule with opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong problem-solving skills and excellent interpersonal abilities required.
The predicted salary is between 31500 - 38500 £ per year.
Location: Field-based role covering customer sites across M3/M4 corridor
Job Length: Permanent
Working Hours: Monday to Friday, 42 hrs a week. Working a 4-week rota, working one weekend in 4 and covering 2 bank holidays per year
Competitive Salary with extensive benefits: Monthly product allowance, full training will be provided.
Key Responsibilities:
- Strong practical and problem-solving skills with the ability to diagnose and resolve technical issues.
- Excellent interpersonal and customer service skills, with the ability to build positive, lasting relationships.
- Highly adaptable, able to respond effectively to changing priorities and daily challenges.
- Confident using IT systems to complete service reports, manage workload and communicate effectively.
- Able to work independently, manage your own schedule and prioritise tasks effectively.
- A proactive approach with a strong focus on delivering excellent customer service.
- Commitment to working safely and following health and safety procedures.
Key Performance Measures:
- All activities completed to standard, delivering a perfect serve every time.
- Number of repeat service calls reduced.
- Minimal service calls following installs.
- Diagnosis, repair and exchange of capital equipment coolers, bar valves.
- Site time reduction.
- Great Carlsberg Britvic Technician Audits Health.
Technical Services Representative - M3/M4 corridor in Southampton employer: Carlsberg Britvic
At our Northampton Brewery, we pride ourselves on being an exceptional employer that values the well-being and growth of our employees. With a competitive salary and extensive benefits including a monthly product allowance, life assurance, and enhanced pension contributions, we foster a supportive work culture that encourages collaboration and continuous improvement. Our commitment to diversity and inclusion ensures that every team member feels valued, while ample opportunities for professional development make this a rewarding place to build your career as a Multi Skilled Engineer.
