Quality Specialist

Join Carlsberg Britvic as a Quality Specialist based at our Beckton site. You’ll lead supplier quality performance, ensure incoming materials meet exacting standards, and drive right‑first‑time quality through strong systems, data, and collaboration. This role is for a quality professional who enjoys problem‑solving, influencing suppliers and stakeholders, and making a real impact in a fast‑paced FMCG environment.

Role Responsibilities

• Lead supplier performance management for all raw materials, including raising complaints, resolving issues and tracking supplier performance.
• Ensure incoming materials are effectively monitored, controlled and fit for purpose to support right‑first‑time production.
• Investigate consumer complaints and manage corrective actions in collaboration with Customer Care and suppliers.
• Coordinate and resolve material non‑conformances across site, ensuring timely containment and corrective action.
• Support food safety and quality compliance as a member of the site HACCP and internal audit teams.
• Contribute to audit preparation, execution and closure of corrective action plans for audit non‑conformities.
• Support quality incident investigations including traceability, quarantines, root cause analysis and long‑term fixes.
• Maintain and update quality data within systems such as SAP and Markem, supporting accurate specifications and labelling.
• Contribute to continuous improvement initiatives and the development of site quality plans.

Experience and Key Attributes

• Experience working within an FMCG environment, ideally within a Quality or Food Safety function.
• Proven knowledge of food safety management systems, HACCP and internal/external auditing.
• Strong communication and relationship‑building skills, with the ability to influence across teams and suppliers.
• Confident, resilient and detail‑focused, with the ability to challenge constructively to protect product integrity.
• Experience using quality and ERP systems (e.g., SAP, Qadex desirable).
• Relevant degree or equivalent industry experience (5+ years); auditor trained with food hygiene qualifications advantageous.
• Proactive, collaborative and improvement‑focused mindset aligned to “right‑first‑time” quality standards.

Benefits

• Monthly product allowance – alcoholic & non‑alcoholic options available.
• Private Medical options.
• Life Assurance.
• Company bonus scheme.
• Access to 24/7 GP services.
• Enhanced pension contributions.
• Generous holiday.
• Access to a range of high‑street discounts.

Diversity, Equity & Inclusion

We welcome applications from people of all backgrounds, identities, and experiences – including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment where diverse perspectives are welcomed and inclusive practices are embedded in everything we do.