At a Glance
- Tasks: Support HR processes and provide excellent customer service to employees and managers.
- Company: Join Carlsberg Britvic, the UK's largest multi-beverage supplier with iconic brands.
- Benefits: Enjoy a competitive salary, generous holiday, and extensive employee benefits.
- Other info: Embrace a culture of diversity, equity, and inclusion in a supportive environment.
- Why this job: Make a real impact in a dynamic HR role while working with a diverse team.
- Qualifications: Experience in HR shared services and strong IT skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hemel Hempstead (Hybrid working)
Full Time – Permanent
Hours: 35h
Competitive Salary with extensive benefits:
- Product allowance – alcoholic & non-alcoholic choices
- Company bonus scheme
- Life Assurance
- Access to 24/7 GP services
- Company pension contribution
- Generous holiday (inc bank holidays & trading)
- Access to a range of high street discounts
About The Role
The People Services Coordinator provides customer-focused, comprehensive and practical HR support to managers and employees across GB, Ireland and BTI (excluding France). The role is responsible for delivering all transactional elements of the employee lifecycle with accuracy and consistency, ensuring an excellent end-user experience and high-quality service.
Key Accountabilities
- Deliver employee lifecycle processes by managing HR, reward, HRIS and payroll activities with accuracy and consistency.
- Provide informed HR guidance by applying up-to-date knowledge of Britvic policies, procedures and employment legislation.
- Resolve employee and manager queries at first point of contact through effective case management and excellent customer service.
- Maintain accurate HR data by updating HR systems, ensuring compliance with data protection and supporting privacy-related requests.
- Manage workflow actions to agreed service levels, escalating issues appropriately and owning each case through to completion.
- Support continuous improvement by identifying process enhancements, sharing learnings and contributing to a multi-skilled HR service.
- Collaborate with HR partners and Centres of Excellence to deliver tailored support and reduce future escalations.
Experience and Key Attributes required
- Previous experience working in a HR Shared services environment.
- Strong IT skills, including good knowledge of Microsoft Office.
- Show exceptional attention to detail to ensure high-quality HR administration and data accuracy.
- Proven ability to multitask in a fast-paced environment.
- Demonstrate strong IT capability, including confident use of Microsoft Office and HR systems.
- Desirable if previously worked with Success Factors.
- Current UK Working Rights.
Our commitment to diversity equity & inclusion
We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do. We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.
Application Process
We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible.
People & Culture Co-Ordinator employer: Carlsberg Britvic
Carlsberg Britvic is an exceptional employer, offering a vibrant work culture in Hemel Hempstead that prioritises employee well-being and development. With competitive salaries, extensive benefits including a company bonus scheme, generous holiday allowances, and access to 24/7 GP services, employees are supported both personally and professionally. The hybrid working model fosters flexibility, while the commitment to diversity, equity, and inclusion ensures a welcoming environment for all, making it a rewarding place to build a career in HR.
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Co-Ordinator
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news articles. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This way, you can clearly demonstrate your skills and experiences relevant to the People & Culture Coordinator role.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewer. This shows that you’re engaged and serious about the position. Ask about their approach to employee development or how they foster a diverse and inclusive workplace.
✨Tip Number 4
After the interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and the company!
We think you need these skills to ace People & Culture Co-Ordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People & Culture Coordinator role. Highlight your HR experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about HR and how your background aligns with our values at Carlsberg Britvic. Keep it engaging and personal – we love a good story!
Showcase Your Attention to Detail:In HR, attention to detail is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team. Don’t wait too long – we’re reviewing applications continuously!
How to prepare for a job interview at Carlsberg Britvic
✨Know Your HR Basics
Make sure you brush up on your knowledge of HR policies, procedures, and employment legislation. Being able to discuss these confidently will show that you're not just familiar with the role but also genuinely interested in how it impacts the people and culture within the company.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it's managing HR data or resolving queries, having specific instances ready will help you stand out.
✨Demonstrate Your IT Skills
Familiarise yourself with Microsoft Office and any HR systems mentioned in the job description, like Success Factors. You might be asked about your proficiency during the interview, so being prepared to discuss your experience with these tools will give you an edge.
✨Emphasise Customer Service
As a People & Culture Coordinator, you'll need to provide excellent customer service. Think of times when you've resolved issues or provided support to colleagues. Sharing these stories will highlight your ability to manage queries effectively and enhance the employee experience.
