Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the order process and deliver top-notch customer service for our beverage range.
- Company: Join Carlsberg Britvic, a leader in the FMCG sector with a strong reputation.
- Benefits: Enjoy a company bonus, private medical options, and a monthly product allowance.
- Other info: Full-time role with opportunities for growth in a vibrant work environment.
- Why this job: Be part of a dynamic team and enhance customer experiences in a thriving industry.
- Qualifications: Previous customer service experience and problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Carlsberg Britvic is seeking a Customer Service Representative in Lutterworth, UK. The role involves managing the end-to-end order process for their renowned beverage portfolio while delivering exceptional customer service.
Candidates should have previous customer service experience, problem-solving abilities, and proficiency with SAP.
The position offers a full-time schedule, and benefits include a company bonus, private medical options, and a monthly product allowance.
FMCG Customer Experience & Orders Specialist in Lutterworth employer: Carlsberg Britvic
Contact Detail:
Carlsberg Britvic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FMCG Customer Experience & Orders Specialist in Lutterworth
✨Tip Number 1
Network like a pro! Reach out to people in the FMCG industry, especially those who work at Carlsberg Britvic. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations or complaints, as this role is all about delivering exceptional service.
✨Tip Number 3
Show off your SAP skills! If you’ve got experience with SAP, make sure to highlight it during your conversations. It’s a key part of the job, and we want to see how you can use it to enhance customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace FMCG Customer Experience & Orders Specialist in Lutterworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience and any relevant skills, like problem-solving and SAP proficiency. We want to see how you can bring your unique flair to the FMCG world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team at Carlsberg Britvic. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Carlsberg Britvic
✨Know Your Products
Familiarise yourself with Carlsberg Britvic's beverage portfolio. Understanding their products will not only impress your interviewers but also help you answer questions about customer service scenarios related to their offerings.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your problem-solving abilities and how you've delivered exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Brush Up on SAP
Since proficiency with SAP is a key requirement, make sure you're comfortable discussing your experience with the software. If you have specific examples of how you've used it to manage orders or improve customer interactions, be ready to share those.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Consider asking about team dynamics or how success is measured in the customer service department.