Customer Development Manager - Liverpool
Customer Development Manager - Liverpool

Customer Development Manager - Liverpool

Liverpool Full-Time 35000 - 45000 £ / year (est.) No home office possible
Carlsberg Britvic

At a Glance

  • Tasks: Drive growth and build relationships with customers in the Liverpool region.
  • Company: Join Carlsberg Britvic, the UK's largest multi-beverage supplier.
  • Benefits: Enjoy a competitive salary, private medical options, and generous holiday.
  • Other info: Thriving in a fast-paced environment is key to success here.
  • Why this job: Make an impact by developing strategic plans for iconic brands.
  • Qualifications: Experience in relationship building and financial concepts is essential.

The predicted salary is between 35000 - 45000 £ per year.

Location: Field Based – Liverpool

Employment Type: Full Time – Permanent

Salary & Benefits: Competitive Salary with extensive benefits:

  • Monthly product allowance – alcoholic & non-alcoholic options available
  • Private Medical options
  • Life Assurance
  • Company bonus scheme
  • Access to 24/7 GP services
  • Enhanced pension contribution
  • Generous holiday (including bank holidays)
  • Access to a range of high street discounts

Company Overview: Carlsberg Britvic is the largest multi-beverage supplier in the UK, supplying iconic beers and soft drinks across the country.

Role Overview: We are recruiting a Customer Development Manager to implement strategic plans and grow Carlsberg Britvic’s positioning in the region. The role reports to the Regional Controller.

Key Accountabilities:

  • Develop and execute customer plans in the region to optimise total Volume, NR and GP and GP / HL.
  • Meet agreed business objectives in new and existing accounts, maximizing profit and distribution to increase product throughput.
  • Build and develop relationships with customers, wholesalers and stakeholders, ensuring mutually beneficial business plans.
  • Achieve targets for both profit and sales growth over a budgeted time frame and in line with regional objectives, expanding share range and distribution.
  • Develop and deliver robust account plans for the next 1–3 years that drive business growth and share, including strategy, tactics and bottom‑up promotional programmes.
  • Conduct full evaluation of investment and promotional activity in line with Value Management principles and tools.
  • Manage and optimise debt risk and cash flow, tracking customers through My District.
  • Use FIT to generate a plan that delivers annual objectives.

Experience and Key Attributes required:

  • Experience of developing relationships across functions to enable customer plans that deliver results.
  • Good understanding of financial concepts and value management across relevant channels.
  • Collaborative mindset with the ability to build mutually beneficial account plans, translating them into actions and tactics.
  • Understanding of all significant processes from planning through to invoice receipt.
  • Excitement around growing brands and channels, providing high service levels to customers.
  • High levels of accountability for plans, action, delivery and outcome.
  • Performance and results focused – able to deliver against challenging targets and timeframes with a passion for driving initiatives to completion.
  • Ability to thrive in a dynamic and fast‑paced environment, adaptable to change.
  • Resilience and positive attitude to maintain focus and motivation.

Customer Development Manager - Liverpool employer: Carlsberg Britvic

Carlsberg Britvic is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Liverpool. With competitive salaries, extensive benefits including private medical options and a generous holiday allowance, employees are supported in both their professional and personal lives. The company prioritises employee growth through strategic development opportunities, making it an ideal place for those looking to make a meaningful impact in the beverage industry.
Carlsberg Britvic

Contact Detail:

Carlsberg Britvic Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Development Manager - Liverpool

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their products and values, especially since you’re eyeing a role at Carlsberg Britvic. Tailor your answers to show how you can contribute to their goals and make a real impact.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently, making you stand out as a candidate.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit your application today!

We think you need these skills to ace Customer Development Manager - Liverpool

Customer Relationship Management
Strategic Planning
Financial Acumen
Sales Growth
Account Management
Promotional Planning
Value Management
Debt Risk Management
Cash Flow Management
Collaboration
Performance Management
Adaptability
Resilience
Results Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Development Manager role. Highlight your experience in developing relationships and achieving sales targets, as these are key for us at Carlsberg Britvic.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're excited about this role and how you can contribute to our goals. Be specific about your past achievements and how they relate to the job description.

Showcase Your Financial Acumen: Since understanding financial concepts is crucial, make sure to include examples of how you've managed budgets or improved profitability in previous roles. We love seeing those numbers!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Carlsberg Britvic

✨Know Your Numbers

As a Customer Development Manager, you'll need to demonstrate your understanding of financial concepts. Brush up on key metrics like profit margins and volume targets. Be ready to discuss how you've used these in past roles to drive growth.

✨Build Rapport

This role is all about relationships, so practice building rapport during your interview. Use examples from your experience where you successfully developed relationships with customers or stakeholders. Show them you can connect and collaborate effectively.

✨Showcase Your Strategic Thinking

Prepare to discuss how you would develop and execute customer plans. Think about specific strategies you've implemented in the past that led to measurable results. This will show your potential employer that you can think ahead and plan for success.

✨Be Ready for Challenges

The job requires resilience and adaptability. Prepare to talk about challenges you've faced in previous roles and how you overcame them. Highlight your positive attitude and focus on results, as this will resonate well with the interviewers.

Customer Development Manager - Liverpool
Carlsberg Britvic
Location: Liverpool

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