At a Glance
- Tasks: Manage customer accounts, minimise financial risk, and support sales growth.
- Company: Join Carlsberg Britvic, the UK's largest multi-beverage supplier with iconic brands.
- Benefits: Enjoy a monthly product allowance, private medical options, and generous holiday.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be part of a dynamic team making a real impact in a thriving industry.
- Qualifications: CICM qualified with experience in credit control or finance in FMCG.
The predicted salary is between 30000 - 40000 £ per year.
Location: Leeds LS25
Job Length: Permanent – Full Time
Benefits:
- Monthly product allowance – alcoholic & non-alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Generous holiday (including bank holidays)
- Access to a range of high street discounts
Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depots servicing customers up and down the UK.
As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.
About the role:
As Senior Credit Controller you will manage a sales-area ledger covering both credit and cash-term customers, ensuring all accounts remain within agreed credit limits. The role focuses on minimising financial risk while supporting sales growth, continually seeking improvements and best practice. You’ll take timely action on overdue debt and deductions, escalating any emerging risk issues to the Credit Manager to protect the business.
Role Responsibilities:
- Maintain regular customer and stakeholder communication to resolve overdue balances and account issues.
- Manage customer queries and claims within delegated limits, ensuring accurate updates to logs and trackers.
- Review held orders, assess financial risk, and release or escalate in line with the authority matrix.
- Maintain accurate master data and ensure GDPR-compliant housekeeping, including account closures.
- Record clear, audit-ready notes in SAP and ensure overdue items are reflected in ledger reviews.
- Manage daily credit activity, chase overdue debt, monitor risks, and administer payment plans and pro-formas.
- Support team development by acting as a buddy/trainer to new and existing staff.
- Assist the Credit Manager with accurate and timely month-end and ad-hoc reporting.
Experience & Key Attributes:
- CICM Qualified
- Experience in a senior credit controller role or finance experience in an FMCG business
- Working knowledge of SAP, 365 Office is desired
- Excellent verbal and written communication skills
- Strong organisational skills with high attention to detail
- Confident working as part of a team, with the ability to use own initiative
- Aptitude for problem solving in a fast-paced environment
Our commitment to diversity, equity & inclusion:
We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do. We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.
Application Process:
We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible. This is an exciting time to join our newly formed business – with their incredible individual histories, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.
Senior Credit Controller in Leeds employer: Carlsberg Britvic
Carlsberg Britvic is an exceptional employer located in Leeds, offering a vibrant work culture that prioritises employee success and development. With a comprehensive benefits package including private medical options, generous holiday allowances, and a company bonus scheme, employees are supported both personally and professionally. The company fosters an inclusive environment where diverse perspectives are valued, providing ample opportunities for growth within the dynamic beverage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Controller in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and FMCG sectors. A friendly chat can lead to insider info about job openings or even a referral. Don’t be shy; we all know someone who knows someone!
✨Tip Number 2
Prepare for those interviews by practising common questions related to credit control and financial risk management. We recommend role-playing with a friend or using online resources to get comfortable. The more you practice, the more confident you'll feel!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in credit control, especially any improvements you've made in previous roles. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Carlsberg Britvic. Let’s make this happen together!
We think you need these skills to ace Senior Credit Controller in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience in credit control and finance, especially in FMCG. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've managed credit risks and supported sales growth in previous roles.
Showcase Your Communication Skills:Since this role involves regular communication with customers and stakeholders, make sure to demonstrate your excellent verbal and written communication skills in your application. We love clear and concise communication!
Apply Early Through Our Website:Don't wait around! We read applications continuously, so apply as early as possible through our website. This way, you’ll be in the running for this exciting opportunity with us at Carlsberg Britvic!
How to prepare for a job interview at Carlsberg Britvic
✨Know Your Numbers
As a Senior Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit management metrics and be ready to discuss how you've successfully managed overdue debts in the past. This shows you understand the role's core responsibilities.
✨Familiarise Yourself with SAP
Since working knowledge of SAP is desired, make sure you’re comfortable discussing your experience with it. If you’ve used similar systems, highlight that too! Being able to talk about how you’ve navigated these platforms will give you an edge.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing customer queries or escalating risk issues. Think of examples from your previous roles where you demonstrated problem-solving skills and effective communication.
✨Show Your Team Spirit
This role involves supporting team development, so be prepared to share how you've mentored or trained others in the past. Highlighting your collaborative nature and ability to work as part of a team will resonate well with the interviewers.
