People & Culture Co-Ordinator in Hemel Hempstead

The People Services Coordinator provides customer-focused, comprehensive and practical HR support to managers and employees across GB, Ireland and International.

The role is responsible for delivering all transactional elements of the employee lifecycle with accuracy and consistency, ensuring an excellent end-user experience and high-quality service.

Key

Accountabilities

• Deliver employee lifecycle processes by managing HR, reward, HRIS and payroll activities with accuracy and consistency.
• Provide informed HR guidance by applying up-to-date knowledge of Britvic policies, procedures and employment legislation.
• Resolve employee and manager queries at first point of contact through effective case management and excellent customer service.
• Maintain accurate HR data by updating HR systems, ensuring compliance with data protection and supporting privacy-related requests.
• Manage workflow actions to agreed service levels, escalating issues appropriately and owning each case through to completion.
• Support continuous improvement by identifying process enhancements, sharing learnings and contributing to a multi-skilled HR service.
• Collaborate with HR partners and Centres of Excellence to deliver tailored support and reduce future escalations.
• Previous experience working in a HR Shared services environment within a large organisation
• Strong IT skills, including good knowledge of Microsoft Office, Outlook and Sharepoint
• Show exceptional attention to detail to ensure high-quality HR administration and data accuracy.
• Experience partnering Talent Acquisition/Recruitment, Reward and Business Partnering teams
• Proven ability to multitask in a face paced environment.
• Demonstrate strong IT capability, including confident use of Microsoft Office and HR systems.
• Desirable if previously worked with Success Factors and ADP (payroll system)
• Current UK Working Rights.
• Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright.

For soft drinks, Carlsberg Britvic's brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Ice Tea and Rockstar Energy.

With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot's servicing customers up and down the UK.

As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed., This is an exciting time to join our newly formed business - with their incredible individual history's, innovation of products and some of the UK's most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers.

We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.

• Full Time - Permanent Hours: 35h Competitive Salary with extensive benefits:
• Product allowance - alcoholic & non-alcoholic choices
• Company bonus scheme
• Life Assurance
• Access to 24/7 GP services
• Company pension contribution
• Generous holiday (inc bank holidays & trading)
• Access to a range of high street discounts
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