Facilities Manager

Location: Hemel Hempstead – with travel to sites in London and South, with some national travel to sites across our Carlsberg Britvic portfolio.

Job Length: Permanent – Full Time

Competitive Salary with extensive benefits:

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Life Assurance
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Generous holiday (incl bank holidays)
• Access to a range of high street discounts

About the role

We are now recruiting for a Facilities Manager, who will be responsible for managing our key integrated facilities management contracts (IFM, Waste & Catering) and minor project management. This role will have regional responsibility for Facilities Management delivery for our Hemel Hempstead Head Office, Commercial Offices and Breakthrough Brands properties.

Role Responsibilities:

• Oversee the full Facilities Management service lifecycle for the Head Office and broader UK portfolio, ensuring consistently high standards.
• Manage key IFM, catering and waste partners, overseeing performance against SLAs, KPIs and service expectations.
• Own all planned and reactive maintenance, ensuring full compliance with statutory, contractual and internal standards.
• Cultivate a positive Health & Safety culture—encouraging best-practice adoption and routinely confronting unsafe actions.
• Embed robust compliance frameworks across all sites, ensuring alignment with regulatory and internal requirements.
• Lead and develop local facilities teams to maintain high workplace standards and support on-site activity and events.
• Act as the central point of contact for stakeholders—building trusted relationships and resolving issues efficiently.
• Oversee refurbishment projects, office moves and workspace enhancements with minimal disruption to operations.
• Manage FM budgets, CapEx planning and cost optimisation, identifying efficiencies and long-term value opportunities.
• Continuously improve facilities processes, policies and service delivery to support business growth and employee experience.

Experience and Key Attributes:

• Established background in Facilities Management for FMCG and commercial office environments.
• Solid understanding of IFM contract delivery (Client or Contractor side) hard services / building services (non‑process) and soft services.
• Experience managing FM contracts delivering services in commercial and operational environments.
• Demonstrated ability to improve quality, service performance and cost control.
• Demonstrable Health & Safety leadership capability (IOSH qualification, or willingness to obtain within 12 months).
• High levels of organisation, prioritisation and delivery when facing tight deadlines.
• Effective engagement with stakeholders and a focus on customer needs.
• Leads by example and consistently supports the professional development of others.
• Builds a productive culture with clear accountability and ownership.
• Makes clear decisions and works effectively when facing ambiguity.
• Methodical, structured and diligent, with solid planning and problem‑solving skills.
• Maintains a high standard of integrity and professionalism and communicates effectively with others.

Our commitment to diversity, equity & inclusion:

We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do. We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please let us know if you require any adjustments during the recruitment process.