Customer Development Manager - London & South East
Customer Development Manager - London & South East

Customer Development Manager - London & South East

Full-Time 45000 - 55000 £ / year (est.) No home office possible
Carlsberg Britvic

At a Glance

  • Tasks: Develop and implement strategic plans to grow our beverage brands in London & South East.
  • Company: Join Carlsberg Britvic, the UK's largest multi-beverage supplier with iconic brands.
  • Benefits: Enjoy a monthly product allowance, private medical options, and a company bonus scheme.
  • Other info: Thriving culture with opportunities for personal and professional growth.
  • Why this job: Make an impact by building relationships and driving growth in a dynamic environment.
  • Qualifications: Experience in relationship building and financial concepts is essential.

The predicted salary is between 45000 - 55000 £ per year.

Location: Field Based – London & South East - Postcodes W, WC, EC, E or SW

Full Time – Permanent

Benefits:

  • Monthly product allowance – alcoholic & non-alcoholic options available
  • Private Medical options
  • Life Assurance
  • Company bonus scheme
  • Access to 24/7 GP services
  • Enhanced pension contribution
  • Access to a range of high street discounts

Carlsberg Britvic is the largest multi‑beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depots servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains: ensuring our people succeed.

Role Overview:

We are now recruiting for a Customer Development Manager to join us, developing and implementing strategic plans to grow Carlsberg Britvic’s positioning within the given geography. Reporting to the Regional Controller, the role will:

Key Accountabilities:

  • Develop and execute customer plans in region to optimise total Volume, NR and GP and GP / HL.
  • Meet agreed business objectives in new and existing accounts, through maximizing profit and distribution to increase throughputs of our products.
  • Build and develop relationships with customers, wholesalers and stakeholders, ensuring that we build a mutually beneficial business plan for us and our customers.
  • Achieve targets for both profit and sales growth over an agreed budgeted time frame and in line with your region objectives, growing share range and distribution also.
  • Develop & deliver robust account plans for the next 1-3 years that drive business growth and share (including strategy and tactics and bottom‑up promotional programme by customer).
  • Conduct full evaluation of investment and promotional activity in line with Value Management principles and tools.
  • Manage & optimise debt risk and cash flow & track customers through My District.
  • Use FIT to help generate a plan that will deliver annual objectives.

Experience and Key Attributes required:

  • Experience of developing relationships across functions to enable customer plans that deliver results.
  • Good understanding of financial concepts and value management across relevant channels.
  • Collaborative mindset with the ability to build mutually beneficial account plans translating these into actions and tactics.
  • Understanding of all significant processes from planning through to invoice receipt.
  • Excitement around growing brands and channels, providing high service levels to customers.
  • High levels of accountability for plans, action, delivery and outcome.
  • Performance and results focused – able to deliver against challenging targets and timescales with a passion for driving initiatives to completion.
  • Ability to thrive in a dynamic and fast‑paced environment, adaptable to change.
  • Resilience and positive attitude to maintain focus and motivation.

Customer Development Manager - London & South East employer: Carlsberg Britvic

Carlsberg Britvic is an exceptional employer, offering a dynamic work culture that prioritises employee success and growth. With a range of benefits including a monthly product allowance, private medical options, and access to 24/7 GP services, employees are well-supported both personally and professionally. The role of Customer Development Manager in the vibrant London & South East region provides unique opportunities to build strong relationships and drive business growth within a leading multi-beverage supplier, making it a rewarding place for those looking to make a meaningful impact.
Carlsberg Britvic

Contact Detail:

Carlsberg Britvic Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Development Manager - London & South East

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its products. Familiarise yourself with Carlsberg Britvic’s brands and their market positioning. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience and how it aligns with the role of Customer Development Manager. The more you practice, the more natural it will feel when it’s time for the real deal.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you one step closer to joining the team!

We think you need these skills to ace Customer Development Manager - London & South East

Strategic Planning
Customer Relationship Management
Financial Acumen
Value Management
Account Planning
Sales Growth Strategies
Performance Management
Collaboration Skills
Adaptability
Resilience
Problem-Solving Skills
Project Management
Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Development Manager role. Highlight your experience in developing customer plans and building relationships, as these are key for us at Carlsberg Britvic.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're excited about this role and how you can contribute to our goals. Use specific examples from your past experiences that align with the job description.

Showcase Your Results: We love seeing results! When detailing your previous roles, focus on the outcomes you achieved, especially in terms of profit growth and customer satisfaction. Numbers speak volumes!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Carlsberg Britvic

✨Know Your Brands

Before the interview, make sure you’re familiar with Carlsberg Britvic’s product range. Understand the key brands and their market positioning. This will not only show your enthusiasm for the role but also help you discuss how you can contribute to growing these brands in your region.

✨Showcase Your Relationship-Building Skills

As a Customer Development Manager, building relationships is crucial. Prepare examples from your past experiences where you successfully developed partnerships or collaborated with stakeholders. Highlight how these relationships led to tangible results, as this will resonate well with the interviewers.

✨Understand Financial Concepts

Brush up on your financial knowledge, especially around profit margins and value management. Be ready to discuss how you’ve used financial insights to drive sales growth in previous roles. This will demonstrate your ability to meet business objectives effectively.

✨Prepare for Dynamic Scenarios

Given the fast-paced nature of the role, think about times when you had to adapt quickly to changes or challenges. Prepare to share these stories, focusing on your resilience and positive attitude. This will show that you can thrive in a dynamic environment, which is key for success in this position.

Customer Development Manager - London & South East
Carlsberg Britvic

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>