Job Title: Technical Services Representative Location: Field-based role covering customer sites across Manchester Job Length: Permanent Working Hours: Monday to Friday, 42 hrs a week. There will be requirement to cover some weekends and Bank holidays Competitive Salary with extensive benefits: Monthly product allowance alcoholic full training will be provided. Strong practical and problem-solving skills with the ability to diagnose and resolve technical issues. Excellent interpersonal and customer service skills, with the ability to build positive, lasting relationships. Highly adaptable, able to respond effectively to changing priorities and daily challenges. Confident using IT systems to complete service reports, manage workload and communicate effectively. Able to work independently, manage your own schedule and prioritise tasks effectively. A proactive approach with a strong focus on delivering excellent customer service. Commitment to working safely and following health and safety procedures. Key Performance Measures: All activities completed to standard, delivering a perfect serve every time Number of repeat service calls reduced Minimal service calls following installsDiagnosis, repair and exchange of capital equipment coolers, bar valves Site time reduction Great Carlsberg Britvic Technician Audits Health
Technical Services Representative - Manchester employer: Carlsberg Britvic
Carlsberg Britvic is an exceptional employer, offering a dynamic work environment where employees can thrive in their roles as Technical Services Representatives. With a strong commitment to employee development, comprehensive training, and a focus on safety, the company fosters a culture of collaboration and innovation. Working across Leeds, team members enjoy the flexibility of a field-based role while being part of a leading multi-beverage supplier known for its iconic brands.
