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- Tasks: Lead and inspire a team to deliver exceptional service at Carl's Jr.
- Company: Join Carl's Jr., a global brand known for delicious burgers since 1941.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible scheduling, and performance bonuses.
- Why this job: Be part of launching the first UK restaurant and grow your career in hospitality.
- Qualifications: Experience in a supervisory role and a passion for customer service are essential.
- Other info: Join a dynamic team committed to excellence and community care.
The predicted salary is between 24000 - 36000 £ per year.
Join the Exciting Journey of Carl's Jr!
About Us:
Carl's Jr. has been serving up delicious, high-quality burgers and shakes since 1941. From humble beginnings with just $15 and a hot dog cart in California, Carl’s Jr. has grown into a global brand with nearly 4,000 locations across over 44 countries. In 2025, Carl’s Jr. will open its first UK restaurant, and we’re looking for a passionate and dynamic Supervisor to join our team and help deliver an unforgettable experience to our guests!
What You’ll Be Doing:
- Supervising and coordinating operations to ensure seamless service.
- Leading, mentoring, and motivating the team to deliver outstanding customer experiences.
- Maintaining the highest standards of customer service, cleanliness, and presentation.
- Managing guest relations, addressing any issues, and ensuring complete customer satisfaction.
- Assisting with staff training and development to uphold Carl’s Jr. brand standards.
- Supporting the management team in driving sales and achieving business goals.
- Creating a welcoming and positive atmosphere where both staff and guests thrive.
What We’re Looking For:
- Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
- A natural leader with the ability to inspire and guide a team.
- A passion for hospitality and delivering top-notch service.
- Excellent communication and interpersonal skills.
- Strong organisational abilities and keen attention to detail.
- Ability to stay calm and efficient under pressure.
- Flexibility to work various shifts, including weekends and bank holidays.
Why You’ll Love It Here:
- 50% off your bill for you and 5 friends at all our brands – share the love with great food!
- Exclusive Discounts on thousands of online and high-street retailers via our BRG Spark App.
- 20% off at Carluccio’s retail gift shop & deli.
- Financial & Wellbeing Support, including free mortgage advice and access to our Health & Wellbeing Centre.
- Wage Stream – access your pay anytime you need it.
- Healthcare Cashplan & Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses when you refer a friend to join our team.
- Career Advancement: Incredible opportunities for growth and development within a diverse brand portfolio.
- Flexible Scheduling: Achieve work-life balance with flexible working options.
- Performance Bonuses: Your hard work is rewarded with performance-based bonuses.
Ready to Join Our Team?
If you’re excited about leading an iconic brand to success and being part of something special as we launch in the UK, we want to hear from you! Apply now and be part of the first-ever Carl's Jr. in the UK in 2025!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Supervisor - Carl\'s Jr - Swansea employer: Carl's Jr. - Boparan Restaurant Group
Contact Detail:
Carl's Jr. - Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Carl\'s Jr - Swansea
✨Tip Number 1
Familiarise yourself with Carl's Jr. and its brand values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or resolved conflicts.
✨Tip Number 3
Demonstrate your passion for hospitality by sharing personal experiences that highlight your dedication to customer satisfaction. This could include times when you went above and beyond to ensure a great guest experience.
✨Tip Number 4
Be prepared to discuss how you handle pressure and maintain efficiency in a fast-paced environment. Think of examples that illustrate your organisational skills and ability to stay calm under stress.
We think you need these skills to ace Supervisor - Carl\'s Jr - Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory experience in the restaurant or hospitality sector. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Carl's Jr.'s brand values. Mention why you want to be part of their journey as they launch in the UK and how you can contribute to their success.
Highlight Key Skills: In your application, emphasise your excellent communication, organisational abilities, and experience in maintaining high standards of customer service. These are crucial for the Supervisor role at Carl's Jr.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Carl's Jr. - Boparan Restaurant Group
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully guided a team or resolved conflicts, showcasing your natural leadership qualities.
✨Emphasise Customer Service Experience
Carl's Jr. values outstanding customer service. Be ready to discuss specific instances where you went above and beyond for customers, highlighting your passion for hospitality and your commitment to ensuring guest satisfaction.
✨Demonstrate Organisational Skills
In a fast-paced environment, strong organisational abilities are crucial. Share how you've managed multiple tasks effectively in previous roles, and be prepared to discuss how you would maintain high standards of cleanliness and presentation at Carl's Jr.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about potential challenges you might face as a Supervisor and how you would handle them, ensuring you convey your calmness and efficiency in stressful situations.
