At a Glance
- Tasks: Ensure safety and security while providing a friendly presence for customers.
- Company: Join a diverse team supporting iconic UK brands like Jaguar Land Rover and Tottenham Hotspur Stadium.
- Benefits: Enjoy health plans, flexible pay, discounts, and ongoing training for career growth.
- Why this job: Make a positive impact in your community while building a fulfilling career in security.
- Qualifications: Must be 18+, SIA licence preferred, but enthusiasm and willingness to learn are key.
- Other info: Dynamic environment with opportunities for recognition and development.
The predicted salary is between 24000 - 36000 £ per year.
Like the look of this opportunity? Make sure to apply fast, as a high volume of applications is expected. Scroll down to read the complete job description.
The Benefits
- Health and Wellbeing Plans – including our family‑friendly maternity policy.
- Flexible financial support with instant access to earned and authorised wages.
- Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
- Full induction, ongoing training, and structured career development to help you thrive in your role.
- Quality kit and uniform – so you feel comfortable and can perform your role effectively.
- Fully funded SIA top‑up training from our own team of in‑house trainers.
- Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
- Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
- Long service and recognition awards – celebrating your achievements.
The Role
We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.
We’re Looking For People Who Are
- Friendly, approachable, and professional in all interactions.
- Keen to learn, grow, and contribute to a positive team culture.
- Experienced in customer‑facing roles or interested in building those skills.
- At least 18 years old – licence requirement by the Security Industry Authority.
- Punctual, dependable, flexible, and assured.
- SIA Guarding or Door Supervision licence holders.
Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.
Your Core Responsibilities Will Include
- Offering guidance, information, and a friendly face as a first point of contact for customers.
- Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
- Being a smart, approachable, and proactive presence as a security representative.
- Managing and responding to incidents effectively while remaining calm under pressure.
- Conducting security patrols, managing access points, and deterring unauthorised activity.
- Building strong relationships as part of a supportive and professional team.
This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development and recognition.
About Us
We’re proud to work with some of the UK’s most iconic brands. Our venues include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.
Equality, Diversity, and Inclusion
At Carlisle, equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Relief Security Officer in West Bromwich employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer in West Bromwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JLR and Carlisle. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of a Relief Security Officer. Highlight your customer-facing skills and any relevant training you've had.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Relief Security Officer in West Bromwich
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer-facing roles or security experience you have, as this will help us see how you can contribute to our team.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, focusing on the key details that showcase your qualifications and interest in the Relief Security Officer position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently, especially since we’re expecting a high volume of applications.
How to prepare for a job interview at Carlisle Support Services
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Relief Security Officer. Familiarise yourself with the key duties like ensuring safety, managing incidents, and being a friendly face for customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
Even if you don’t have extensive experience in security, your enthusiasm can set you apart. Be ready to discuss why you want to work in this field and how you’re keen to learn and grow. Employers love candidates who are eager to contribute positively to the team culture.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with an incident or providing customer service. Think of examples from past experiences, even if they’re not directly related to security, that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even though you’ll be provided with a uniform, showing up looking polished indicates that you take the opportunity seriously and respect the company’s standards.