At a Glance
- Tasks: Secure the hospital, respond to incidents, and support NHS staff in a dynamic environment.
- Company: Join Carlisle Support Services, a leader in security and facilities across the UK.
- Benefits: Flexible hours, competitive pay, ongoing training, and referral bonuses.
- Other info: Diverse team culture with opportunities for growth and recognition.
- Why this job: Make a positive impact while building a fulfilling career in security.
- Qualifications: Must be 18+, SIA licence preferred, customer service experience valued.
The predicted salary is between 12.6 - 15.4 £ per hour.
Carlisle Support Services has an exciting opportunity for reliable and professional Relief Security Officers to work at QEII Hospital in Welwyn Garden City.
The Benefits
- Flexible hours to suit your needs – you choose when you work.
- Flexible financial support with instant access to earned and authorised wages.
- Full induction and ongoing training to help you thrive in your role.
- Quality kit and uniform – so you feel comfortable and can perform your role effectively.
- Fully funded SIA top-up training from our own team of in-house trainers.
- Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
- Long service and recognition awards - celebrating your achievements.
We have vacancies for exceptional customer focused Relief Security Officers to work on behalf of Carlisle Support Services at QEII Hospital in Welwyn Garden City to cover shifts on an ad hoc basis as required. This is an opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team.
The Role
We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.
We’re looking for people who are
- Friendly, approachable, and professional in all interactions.
- Keen to learn, grow, and contribute to a positive team culture.
- Experienced in customer-facing roles or interested in building those skills.
- At least 18 years old - licence requirement by the Security Industry Authority.
- Punctual, dependable, flexible, and assured.
- SIA Guarding or Door Supervision licence holders.
Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.
Duties may include but are not limited to:
- Be aware of what's happening on-site at all times by following the handover procedure and reviewing information from previous shifts.
- Be aware of the relevant emergency and escalation procedures, as the first point of contact when an incident occurs.
- Secure the site by controlling access and egress, carrying out security patrols to deter crime.
- Be aware of hazards, reacting to medical incidents and responding appropriately.
- Ensure the control room/gatehouse is kept clean and tidy for the next shift.
- Operate the control room/gatehouse and reception systems.
- Physically fit as the role requires a degree of patrolling.
- Liaising with NHS staff.
- Responding to emergency bleeps.
- Responding to high risk situations and dealing with members of the public in hospital.
- Hospital security experience preferred.
- Restraining patients if necessary if they become violent.
- Protection of NHS staff, equipment and other patients.
Attributes:
- Provide a check-able work history for the past 5 years and meet UK Home Office Security Screening Standards.
- Proven work experience as a Security Officer or in a customer service role.
- Proficiency in Microsoft Office Suite - especially Excel & Word.
- Previous experience with office equipment.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be calm and professional when issues arise and deal with patients.
- Multitasking and time-management skills.
Full site induction and training will be provided to successful applicants.
About Us
We’re proud to work with some of the UK’s most iconic brands. Our venues include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.
We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.
Equality, Diversity, and Inclusion
At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Relief Security Officer in Welwyn Garden City employer: Carlisle Support Services
Carlisle Support Services is an excellent employer, offering a supportive work culture that prioritises safety and customer service. With full training provided and opportunities for career growth, employees can thrive in a dynamic environment while enjoying competitive pay and a structured shift pattern. Working in Haslingden not only allows you to make a meaningful impact on the community but also fosters a sense of belonging within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Welwyn Garden City
✨Get Involved with Local Security Events
Check out local security forums or events happening in your area. These gatherings are great for meeting pros in the field, getting insider info about temporary roles, and building your visibility in the security-services community.
✨Connect with Security Suppliers and Agencies
Temporary positions in security often come from agencies that specialise in placing candidates. Reach out to these agencies directly and let them know you’re available. Often, they can put you forward for roles faster than traditional job applications!
✨Keep Your Skills Up to Date
Stay sharp with your security knowledge! Consider brushing up on your certifications or attending short courses that might be relevant to temporary roles. This will show potential employers, like Carlisle Support Services, that you’re committed and ready to hit the ground running.
✨Don't Forget to Apply on Our Website!
When you find roles that catch your eye, don’t forget to apply through our website! It streamlines the process and increases your chances of getting noticed. Agencies love it when candidates show initiative!
We think you need these skills to ace Relief Security Officer in Welwyn Garden City
Some tips for your application 🫡
Show Off Your Security Skills:When applying for a temporary role in security services, make sure to highlight any relevant skills or certifications you have—like SIA (Security Industry Authority) licences or first aid training. We want to see your qualifications shine through so that we know you’re ready to jump in and keep things safe!
Tailor That CV for Security:Your CV should reflect your experience directly related to security services. Include any past roles where you’ve managed safety, handled security equipment, or dealt with incident responses. Let’s make sure it’s bespoke to show that you're the perfect fit for the type of environment we work in at Carlisle Support Services.
Stay Clear on Availability:Since it’s a temporary position, we really need to know when you’re available to start and how flexible you can be with your hours. Be upfront about your schedule in your cover letter so we can assess whether it fits our needs. It’ll save us both a lot of time!
Use Real Examples in Your Cover Letter:Don’t just tell us you're attentive and reliable; share specific experiences that demonstrate those traits. Reference real incidents where you’ve successfully de-escalated a situation or dealt with a challenging scenario. This is your chance to show us what you’d bring to the table at Carlisle Support Services.
How to prepare for a job interview at Carlisle Support Services
✨Understanding Protocols
In the security services industry, it’s crucial to familiarise yourself with the relevant protocols and regulations in your area. Brush up on emergency procedures and reporting protocols, as interviewers might ask you scenario-based questions to assess your readiness for on-the-job situations.
✨Highlighting Flexibility
As this is a temporary role, emphasise your adaptability and willingness to jump in wherever needed. Talk about any previous temporary positions where you've successfully adjusted to new environments, showcasing your ability to handle diverse situations.
✨Showcasing Communication Skills
Good communication is key in security services, whether it's to de-escalate a situation or effectively report incidents. Be prepared to demonstrate your ability to communicate clearly and calmly, possibly through role-playing scenarios during the interview.
✨Knowledge of Security Tools
Familiarise yourself with the tools commonly used in security services, such as surveillance systems or access control software. If you've had experience with any specific technologies, be sure to mention them, as this could set you apart from other candidates.
