VIP Front Desk Concierge – Guest Services
VIP Front Desk Concierge – Guest Services

VIP Front Desk Concierge – Guest Services

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch guest service and manage visitor check-ins at a prestigious venue.
  • Company: Leading hospitality services firm known for exceptional guest experiences.
  • Benefits: Health plans, structured career development, and a vibrant work environment.
  • Why this job: Join a dynamic team and create memorable experiences for guests in London.
  • Qualifications: Experience in corporate hospitality and excellent communication skills.
  • Other info: Opportunity for growth in a fast-paced, exciting industry.

The predicted salary is between 28800 - 43200 £ per year.

A leading hospitality services firm is looking for a Guest Services Receptionist to provide an exceptional front-of-house experience in a prestigious London venue. This role emphasizes personalized guest service with responsibilities including visitor check-in, inquiries, and maintaining reception standards.

The ideal candidate should possess a background in corporate hospitality and demonstrate outstanding communication skills.

The position offers excellent benefits, including health plans and structured career development.

VIP Front Desk Concierge – Guest Services employer: Carlisle Support Services

As a leading hospitality services firm, we pride ourselves on fostering a vibrant work culture that prioritises exceptional guest experiences and employee satisfaction. Our London venue offers competitive benefits, including comprehensive health plans and structured career development opportunities, ensuring that our team members thrive both personally and professionally in a dynamic environment dedicated to excellence in service.
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Contact Detail:

Carlisle Support Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land VIP Front Desk Concierge – Guest Services

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a VIP Front Desk Concierge role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your outstanding communication skills. Prepare a brief introduction about yourself that highlights your experience in corporate hospitality and your passion for providing exceptional guest service.

Tip Number 3

Dress to impress! First impressions matter, especially in the hospitality sector. Make sure you look sharp and professional when attending interviews or networking events. It shows you take the role seriously and are ready to represent their prestigious venue.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate and keeps everything in one place for us to review your application quickly.

We think you need these skills to ace VIP Front Desk Concierge – Guest Services

Personalised Guest Service
Visitor Check-in
Inquiries Management
Reception Standards Maintenance
Corporate Hospitality Experience
Outstanding Communication Skills
Customer Service
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Personality: When you're writing your application, let your personality shine through! We want to see how you can bring that exceptional front-of-house experience to life. Don't be afraid to show us your passion for hospitality and how you connect with guests.

Tailor Your Experience: Make sure to highlight your background in corporate hospitality. We’re looking for specific examples of how you've provided outstanding service in previous roles. This will help us see how you fit into our team and the prestigious venue we represent.

Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional. Use clear and concise language to communicate your skills and experiences. We want to know you can maintain reception standards while being approachable and welcoming to guests.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Carlisle Support Services

Know the Venue Inside Out

Before your interview, make sure to research the venue thoroughly. Familiarise yourself with its history, services, and any recent news. This will not only impress your interviewers but also help you answer questions about how you can enhance the guest experience.

Showcase Your Communication Skills

As a VIP Front Desk Concierge, communication is key. During the interview, practice clear and confident speech. Use examples from your past experiences where you successfully handled guest inquiries or resolved issues, highlighting your ability to connect with people.

Demonstrate Personalised Service

Prepare to discuss how you would provide personalised service to guests. Think of specific scenarios where you went above and beyond for customers. This shows that you understand the importance of tailored experiences in hospitality.

Dress to Impress

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This not only reflects your understanding of the industry standards but also shows respect for the interviewers and the role you’re applying for.

VIP Front Desk Concierge – Guest Services
Carlisle Support Services
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