At a Glance
- Tasks: Ensure safety and comfort of spectators at iconic venues like Old Trafford.
- Company: Join Carlisle Events, a leader in crowd management and event operations.
- Benefits: Flexible shifts, career progression, and opportunities at major UK events.
- Other info: Great opportunities for growth with 58% of new roles filled internally.
- Why this job: Be part of unforgettable experiences at top sporting events while developing your career.
- Qualifications: Must be 18+, hold Level 2 Spectator Safety qualification, and have strong communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
We are seeking reliable, professional, and well-presented personnel to join us at the iconic Old Trafford Stadium in Manchester, home of Manchester United, as well as opportunities across major sporting stadia across the North.
Your main responsibility will be ensuring the safety, comfort, and security of all visitors and staff.
The Carlisle events' team is often the first and last representative of our clients that a spectator will meet, and it's our responsibility to leave a lasting impression and unforgettable experience on event days.
- Our roles on a matchday include, but aren't limited to;
- Directing spectators
- Scanning tickets
- Monitoring crowds
- Managing queues
At some of our client's prestigious venues, we're also proud to offer opportunities in specialist roles such as VIP Hospitality and Players' areas at Elland Road (Leeds United), Accu Stadium (Huddersfield Town), Turf Moor (Burnley FC), and Old Trafford (Manchester United).
Football matches take place on evenings and weekends only.
Colleagues have the flexibility to book their own shifts at Old Trafford in advance, as well as other venues if wanted.
Career Progression We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues.
If wanted, we are also able to offer opportunities to work at some of our iconic event venues across the UK, including similar roles at venues in Liverpool, Leeds, Burnley, Manchester and Huddersfield - as well as further afield if you are willing to travel (funded) to some of the UK's most iconic events and venues such as Aintree's Grand National, concerts at M&S Bank Arena, Cheltenham Racecourse, Ascot Racecourse, Tottenham Hotspur and at stations across the Trans Pennine Express network for events taking place.
Our dedication to cultivating exceptional talent is built on a strong foundation of providing fulfilling careers and prioritising staff well-being.
In doing so, we believe understanding individual aspirations plays a paramount role in offering tailored development plans and setting clear career paths that align both individual and organisational goals.
Our market leading approach to self-delivery without the use of sub-contractors opens up numerous work opportunities for colleagues.
The past year has seen an impressive 58% of newly created salaried roles fulfilled by internal candidates, facilitating unrivalled progression and career growth.
- Required qualifications
- Must be 18 years or older.
- Must hold a Level 2 Spectator Safety qualification (or be currently enrolled).
- Strong communication skills, an approachable demeanour, and a commitment to customer service.
- Ideal candidate (desirable)
- Ability to work at least 75% of home matchdays/events at Old Trafford.
- Willingness to support our operations at other venues.
- A valid and regulated First Aid qualification.
- Previous experience in customer care, stewarding, or security is advantageous, though strong interpersonal skills are our priority.
For over thirty years, Carlisle Events has been a trusted leader in crowd management, security, and event operations, supporting some of the most iconic sports and entertainment venues across the UK.
At Carlisle, we put people first-both our customers and our team.
As a vital member of our Events Team, you will play a key role in delivering high-standard safety and exceptional customer service, ensuring every spectator enjoys an unforgettable experience.
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Spectator Safety Steward - Qualified in Trafford employer: Carlisle Support Services
Carlisle Support Services is an excellent employer, offering a supportive work culture that prioritises safety and customer service. With full training provided and opportunities for career growth, employees can thrive in a dynamic environment while enjoying competitive pay and a structured shift pattern. Working in Haslingden not only allows you to make a meaningful impact on the community but also fosters a sense of belonging within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Spectator Safety Steward - Qualified in Trafford
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Carlisle Support Services. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Carlisle Support Services. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Carlisle Support Services! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Spectator Safety Steward - Qualified in Trafford
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Carlisle Support Services. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Carlisle Support Services specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Carlisle Support Services, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Carlisle Support Services
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Carlisle Support Services.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
