At a Glance
- Tasks: Screen HGV and commercial vehicles using advanced detection systems in a dynamic team.
- Company: Join Carlisle, a leading support services brand working with top UK brands.
- Benefits: Comprehensive training, career progression, and a supportive work environment.
- Why this job: Make a difference in security while developing your skills in a fast-paced role.
- Qualifications: Must have a valid SIA license and be 18 or older; customer service experience is a plus.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
You’ll be part of a close-knit team responsible for screening HGV and commercial vehicles using state-of-the-art X-ray and trace explosive detection systems. It’s a fast-paced and rewarding role where attention to detail, communication, and teamwork are essential.
What We’re Looking For
- Friendly, confident, and approachable.
- Passionate about delivering excellent customer service.
- Open to learning new technology and processes.
- Work shifts across 24/7 (day, night, weekends).
- Comfortable working in both team and solo settings.
- Basic IT/computer skills.
- Calm and focused under pressure.
- Health and Safety awareness.
Requirements
- Valid SIA license (Guarding or Door Supervision).
- At least 18 years old.
- Able to pass a safety-critical medical.
- 5-year verifiable history for Counter Terrorism Check (CTC).
- Proof of right to work in the UK.
- Public-facing experience (security, events, customer service, retail) is a bonus.
- Traffic management/marshalling or HGV handling experience is helpful but not required.
What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.
We Welcome Diverse Talent
We’re proud of our inclusive workforce and we encourage applications from people of all backgrounds and life experiences. Whether you’re returning to work, exploring a new career path, or seeking a new challenge—you belong here.
About Us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security, cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
SIA Freight Facility Agent employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SIA Freight Facility Agent
✨Tip Number 1
Get to know the company! Research Carlisle and their values. When you show up for an interview, drop in some knowledge about their projects or partnerships. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills. Since this role is all about teamwork and customer service, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your adaptability. They want someone who can handle pressure and learn new tech. Think of examples from past jobs where you’ve had to think on your feet or pick up new skills quickly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team at Carlisle.
We think you need these skills to ace SIA Freight Facility Agent
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see that you're excited about the opportunity to work with us and contribute to our team!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or public-facing roles. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences are easy to spot!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Carlisle Support Services
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Freight Facility Agent. Familiarise yourself with the technology and processes mentioned in the job description, like X-ray and trace explosive detection systems. This will show your enthusiasm and readiness to learn.
✨Showcase Your Customer Service Skills
Since this role involves public-facing interactions, be prepared to discuss your previous customer service experiences. Think of specific examples where you delivered excellent service or handled difficult situations. This will highlight your friendly and approachable nature.
✨Demonstrate Teamwork and Communication
This position requires strong teamwork and communication skills. Be ready to share instances where you successfully collaborated with others or communicated effectively under pressure. This will reassure them that you can thrive in both team and solo settings.
✨Stay Calm Under Pressure
Given the fast-paced environment, it’s crucial to convey your ability to remain calm and focused. Prepare to discuss how you handle stressful situations, perhaps by sharing a story where you maintained composure while managing multiple tasks.