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- Tasks: Manage access control and be the go-to contact for queries.
- Company: Leading security firm in Greater London with a focus on service excellence.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Why this job: Join a dedicated team making a real difference in community safety.
- Qualifications: Valid SIA licence and customer service experience required.
- Other info: Fast-paced role ideal for those who thrive under pressure.
The predicted salary is between 36000 - 60000 £ per year.
A leading security firm in Greater London is seeking a Service Desk Officer to manage access control and operate as a key contact for queries. This role requires a valid SIA licence, customer service experience, and the ability to maintain communication with internal departments and contractors.
The ideal candidate thrives in fast-paced environments and demonstrates professionalism in every interaction. Join a dedicated team providing service excellence in a dynamic setting, supporting our customers in their community.
Service Desk Security Officer: Access, PTW & Safety employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Security Officer: Access, PTW & Safety
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those already working in roles similar to the Service Desk Officer. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve handled queries effectively, especially in fast-paced environments. We want to see how you shine under pressure!
✨Tip Number 3
Showcase your SIA licence and any relevant certifications during your conversations. It’s a great way to demonstrate your commitment to the role and the industry. We love seeing candidates who are proactive about their qualifications!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our team and make a difference in the community.
We think you need these skills to ace Service Desk Security Officer: Access, PTW & Safety
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and provided support in the past, especially in fast-paced environments like ours.
SIA Licence is a Must: Don’t forget to mention your valid SIA licence in your application. It’s a key requirement for this role, so make it stand out right at the beginning!
Tailor Your Application: Take a moment to tailor your application to the job description. We love seeing candidates who understand our needs and can demonstrate how they fit into our dynamic team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Carlisle Support Services
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Desk Security Officer. Brush up on access control protocols, safety regulations, and the importance of maintaining communication with internal departments. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers and contractors, be ready to share examples of your previous customer service experiences. Think of specific situations where you resolved issues or provided excellent service, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and professionalism. Practice responding to hypothetical situations related to access control or safety incidents. This will help you articulate your thought process and decision-making skills during the interview.
✨Dress the Part
First impressions matter, especially in a security role. Dress professionally to convey your seriousness about the position. A smart appearance not only reflects well on you but also aligns with the professionalism expected in the security industry.
