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- Tasks: Manage key access, track keys, and coordinate with contractors while providing top-notch service.
- Company: Leading security services provider in Greater London with a focus on community safety.
- Benefits: Competitive pay, career growth opportunities, and a chance to make a real difference.
- Why this job: Play a vital role in ensuring safety and security in a busy venue.
- Qualifications: SIA licence and experience in customer-facing roles with strong people skills.
- Other info: Join a dynamic team and positively influence your community.
The predicted salary is between 30000 - 42000 £ per year.
A leading security services provider in Greater London is seeking a Service Desk Officer to manage key access and control. You will issue, track, and recover keys, coordinate with contractors, and provide exceptional service to all stakeholders.
The ideal candidate will hold an SIA licence with experience in customer-facing roles and possess strong people skills. This role contributes significantly to creating a safe environment in a busy venue. Join us to influence your community positively and grow your career.
Service Desk Security Officer: Access & PTW employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Security Officer: Access & PTW
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those already working in roles similar to the Service Desk Officer. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to access control and customer service. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your SIA licence and any relevant experience prominently during interviews. We want to see how your skills can contribute to creating a safe environment, so don’t hold back on sharing your achievements!
✨Tip Number 4
Apply through our website for the best chance of landing that Service Desk Officer role. It’s a direct line to us, and we love seeing candidates who take the initiative to connect with us directly!
We think you need these skills to ace Service Desk Security Officer: Access & PTW
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any relevant security qualifications, like your SIA licence. We want to see how your skills align with the role of Service Desk Officer!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for creating safe environments and your ability to provide exceptional service. Let us know why you’re the perfect fit for our team!
Showcase Your People Skills: In both your CV and cover letter, emphasise your strong people skills. We value candidates who can communicate effectively and build relationships with stakeholders, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Carlisle Support Services
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Desk Security Officer. Familiarise yourself with access control systems and the importance of key management. This will show that you're serious about the role and ready to contribute.
✨Show Off Your People Skills
Since this role involves a lot of interaction with stakeholders, be prepared to demonstrate your customer service experience. Think of examples where you've successfully handled difficult situations or provided exceptional service. This will highlight your ability to create a safe and welcoming environment.
✨Get Your SIA Licence Ready
If you hold an SIA licence, make sure to bring it along to the interview. If you don’t have one yet, be honest about your plans to obtain it. This shows your commitment to the role and that you’re proactive about meeting the requirements.
✨Ask Smart Questions
Prepare some thoughtful questions about the company and the role. Inquire about their approach to security and how they measure success in this position. This not only shows your interest but also helps you gauge if the company is the right fit for you.
