Security Officer Rail

Overview

Specialist Rail Security Officer – Based Bletchley

Are you the right applicant for this opportunity? Read through the role overview below. A clean, valid UK driving licence is required for the position.

Benefits

• Health and wellbeing plans – including family-friendly maternity policy.
• Flexible financial support with instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and more.
• Full induction, ongoing training, and structured career development.
• Quality kit and uniform for comfort and effectiveness.
• Fully funded SIA top-up training from in-house trainers.
• Employee Assistance Program – supporting mental, physical, and emotional wellbeing.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards.

The Role

As a Railway Security Officer, you will provide a visible, reassuring presence across the rail network to promote passenger safety and reduce anti-social behaviour. You will patrol stations and trains, engage with the public, support vulnerable passengers, and work closely with rail staff and British Transport Police to deter crime, manage incidents, and ensure a safe travel environment for all.

We’re looking for motivated, approachable, and dependable people to join our team. We support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity to build a fulfilling career in security.

The Role Will Consist Of

• Ensuring colleague safety, providing a sense of assurance for all
• Providing a smart, visible, proactive, and engaging security presence
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and respond appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships

Additional Standards & Expectations

• Awareness of safeguarding
• Insight to railway byelaws
• Suicide prevention
• Patrolling the railway network onboard services and on stations
• Customer service and engaging with members of the public
• Communications with British Transport Police
• Anti-Social Behaviour (ASB) awareness
• Supporting vulnerable persons
• Awareness of railway safety
• Radio communications
• Security searches and counter-terrorism
• Conflict management skills
• Elite security personnel
• Full UK Driver’s Licence required (manual)

Core Responsibilities

• Offering guidance, information, and a friendly face as a first point of contact for customers
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance
• Being a smart, approachable, and proactive presence as a security representative
• Managing and responding to incidents effectively while remaining calm under pressure
• Conducting security patrols, managing access points, and deterring unauthorised activity
• Building strong relationships as part of a supportive and professional team

This role is about making a difference by supporting customers in your local community—providing a warm welcome, reassuring presence, and a safe environment for all. Apply today to start a journey toward a career with opportunities for development and recognition.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion is a core focus in all areas of employment, including recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates on merit and ability. We value diversity and foster a culture where everyone feels appreciated and valued at work, free from unlawful or unfair discrimination.