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- Tasks: Ensure safety and provide excellent customer service at events.
- Company: Carlisle Support Services has over 30 years of experience in event staffing solutions.
- Benefits: Flexible shifts, competitive pay, and opportunities for career progression.
- Why this job: Join a dynamic team at exciting events while prioritising safety and customer satisfaction.
- Qualifications: SIA licensed, reliable, and great communication skills required.
- Other info: Work at Huddersfield's premier venue with potential travel to other locations.
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Job Introduction
You will be working for our client at their world class sporting venue in Huddersfield. We are seeking high calibre security operatives who will set the standard of a 5-star service to our client, staff, and attendees of the venue.
Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK\’s premier entertainment and sporting venues for more than thirty years.
We are seeking well-presented, articulate, reliable SIA licensed Security Personnel to work at a variety of events held at Huddersfield’s Accu Stadium, home to Huddersfield Town A.F.C, Huddersfield Giants R.L.F.C and a variety of one-off events such as music concerts.
At Carlisle, we concentrate on putting people first – our customers and our employees. This is your opportunity to join a company with great ambition and focus on doing things right.
Role Overview
As part of our Events’ team, you will play a key part in enhancing the customer experience for event days at our client\’s prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service.
Rate of Pay: £13.60ph – £13.85ph | Location: Huddersfield HD1 6PG | Hours: Varied
Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts, for either Football, Rugby or Ad-hoc events at the stadium – however – we are seeking candidates who can commit to working a minimum of 75% of fixtures at this venue.
Football and rugby events take place evenings and weekends only.
Role Responsibilities
As an Event Security Officer, you will be helping in all manner of ways including, but not limited to:
- Provide general guidance to the public
- Conducting person and bag searching
- Supporting the stadium to adhere to its licensing conditions and safety certificate
- Directing spectators and monitoring crowds
- Responding to security or crowd management issues
Role Requirements – Essential
- Punctuality and reliability
- Excellent communication skills and an aptitude for working with the public
- A minimum of Door Supervisor-level SIA license
- A friendly, approachable, and professional manner
Role Requirements – Desirable
- You must hold a Level 2 qualification in Spectator Safety or be willing to work towards this qualification (funded).
- Previous experience in events security/stewarding or customer care
- Willing to travel to support some of our other event venue operations in Leeds, Burnley, Manchester and Liverpool.
Football and rugby events take place evenings and weekends only.
WHY CARLISLE EVENTS?
Competitive Renumeration
As a Recognised Service Provider under the Living Wage Foundation, we lead the way in promoting ethical labour practices and paying staff real living wage rates.
Clear Career Pathways
We encourage personal development and offer cross-contract progression opportunities as well as apprenticeships to help staff fulfil their career aspirations. In doing so, 58% of newly created salaried roles in 2024 have been filled by internal candidates.
Reward & Recognition
We have several recognition schemes in place to reward outstanding work undertaken by staff members across the organisation. Not only do we host out own awards ceremony, but also put people forward for industry awards to help them get the recognition they deserve.
We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues, including M&S Bank Arena, Manchester Central, Exhibition Centre Liverpool, Accu Stadium, Transpennine Express, Turf Moor, Anfield and more…
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Security Officer (Casual) - Events employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer (Casual) - Events
✨Tip Number 1
Familiarise yourself with the specific events held at Huddersfield's Accu Stadium. Understanding the types of events, such as football and rugby matches, will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former security personnel in the events sector. They can provide valuable insights into the role and may even refer you to opportunities within Carlisle Support Services, increasing your chances of landing the job.
✨Tip Number 3
Showcase your customer service skills during any interactions with the hiring team. Since the role emphasises high levels of customer service, demonstrating your ability to engage positively with the public can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability for evening and weekend shifts. Flexibility is key for this role, so highlighting your willingness to commit to a minimum of 75% of fixtures will make you a more attractive candidate.
We think you need these skills to ace Security Officer (Casual) - Events
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and customer service. Emphasise any previous roles where you demonstrated punctuality, reliability, and excellent communication skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for event security. Mention your SIA licence and any qualifications related to spectator safety. Explain why you want to work at Carlisle Support Services and how you can contribute to their high standards.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements. Focus on your ability to handle crowd management, provide guidance to the public, and respond to security issues effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Carlisle Support Services
✨Dress to Impress
As a Security Officer, your appearance matters. Make sure to wear smart, professional attire that reflects the high standards expected at a prestigious venue. This shows you take the role seriously and are ready to represent the company well.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Be prepared to demonstrate your ability to interact with the public effectively. Practice clear and confident responses to common interview questions, highlighting your experience in customer service or event security.
✨Understand the Venue and Events
Familiarise yourself with the Accu Stadium and the types of events held there. Showing knowledge about the venue and its operations can impress the interviewers and demonstrate your genuine interest in the role.
✨Emphasise Reliability and Punctuality
Reliability is crucial for a Security Officer. Be ready to discuss your track record of punctuality and dependability in previous roles. Share examples of how you've managed your time effectively, especially in high-pressure situations.
