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- Tasks: Ensure safety, manage incidents, and engage with the public as a proactive security presence.
- Company: Join Carlisle Support Services, a leading brand working with top UK clients like Tottenham Hotspur Stadium and Tesco.
- Benefits: Enjoy competitive pay, pension scheme, health plans, discounts, and ongoing training opportunities.
- Why this job: This role offers career development, teamwork, and the chance to make a real impact in security.
- Qualifications: SIA licence required; experience in security or customer service is a plus.
- Other info: Full training provided, with a focus on equality, diversity, and inclusion.
Join to apply for the Relief Security Officer role at Carlisle Support Services.
Carlisle Support Services are seeking Night Security Officers to join a fantastic team in Scarborough. We are looking for professional, energetic, and enthusiastic people interested in pursuing a career.
We have opportunities for immediate employment for relief Security Officers who can work across various train stations on our Transpennine Express contract and we also have a University site in Scarborough belonging to our client Coventry University.
Guaranteed hours – Nights.
What will we give you?
- Approachable management team with genuine interest in staff welfare
- Free SIA refresher courses and financial support to renew SIA licenses
- Generous pension
- Wagestream salary advance scheme
- Employee awards with attached shopping vouchers
- Uniform and PPE required for the proper execution of your mandate
- Cycle to work scheme
- Refer-a-friend bonus of £100 per employee referred (T&C apply)
- Access to in-house online training portal with 100s of relevant free courses
Who are we looking for?
- Excellent customer service, honest, passionate, and hard working
- Right to work documentation
- Security guard or higher SIA license
- Ability to provide 5-year checkable history for vetting purposes
- Excellent spoken and written English
- Ability to do the advertised shifts
What will you do?
- Conduct effective and highly visible patrols at your area of operation to deter potential threats
- Use customer service as a deterrence to potential threats
- Utilise HOT and WHAT protocols to identify and eliminate security threats
- Report suspicious behaviour or objects through laid down procedure
- Conduct regular, recorded patrols and report observations on Work-IT boards
- Accurately log relevant site activities in the DOB
- Understand the station security plan and responsibilities under the plan
- Identify and report faults and damages through effective patrol and monitoring
- Deal with each security incident and ad‑hoc service requests in accordance with procedures agreed with TPE and the University
- Respond to emergency alarms including fire, intruder, etc.
- Enforce no smoking policy on site
- Guide Police and Fire crews to the scene of any incidents
- Ensure proper handover at shift changes
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Relief Security Officer employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the role. Understanding these will not only help you during the interview but also demonstrate your commitment to the position.
✨Tip Number 2
Network with current or former employees of Carlisle Support Services. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle various security scenarios, as this will showcase your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Showcase your customer service skills during the interview. Since the role involves engaging with the public, emphasising your ability to interact positively with clients can set you apart from other candidates.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security or customer-facing roles. Emphasise skills like conflict management, effective communication, and teamwork, as these are crucial for the Relief Security Officer position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work with Carlisle Support Services and how your background aligns with their values and requirements.
Highlight Relevant Qualifications: If you have an SIA Guarding or Door Supervision licence, make sure to mention it prominently. Also, include any other relevant certifications or training that could set you apart from other candidates.
Prepare for Screening: Be ready to provide original documentation for the screening process. Gather necessary documents such as your passport, driving licence, and recent utility bills to ensure a smooth application process.
How to prepare for a job interview at Carlisle Support Services
✨Dress the Part
Make sure to wear a smart and professional outfit for your interview. As a Relief Security Officer, you'll need to present a polished image, so choose attire that reflects this. A neat appearance can make a great first impression.
✨Know Your Role
Familiarise yourself with the responsibilities of a Relief Security Officer. Understand the importance of safety, conflict management, and customer interaction. Being able to discuss these aspects confidently will show your enthusiasm and preparedness.
✨Showcase Your People Skills
Since the role involves engaging with the public and clients, be ready to demonstrate your effective people skills. Share examples from past experiences where you successfully managed interactions or resolved conflicts.
✨Prepare for Screening Questions
Be ready to provide original documentation for screening and vetting processes. Have your passport, driving licence, and any other required documents organised and easily accessible to ensure a smooth process.
