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For Companies At a Glance
- Tasks: Ensure safety and security at Great Ormond Street Hospital while providing excellent customer service.
- Company: Join Carlisle Support Services, a leader in security and facilities management.
- Benefits: Flexible hours, competitive pay, training, and referral bonuses.
- Why this job: Make a positive impact in a vibrant environment while building your career in security.
- Qualifications: Must be 18+, SIA licensed, and have a friendly, professional attitude.
- Other info: Diverse team culture with opportunities for growth and recognition.
Carlisle Support Services has an exciting opportunity for reliable and professional Relief Security Officers to work at Great Ormond Street Hospital.
The Benefits
- Flexible hours to suit your needs – you choose when you work.
- Flexible financial support with instant access to earned and authorised wages.
- Full induction and ongoing training to help you thrive in your role.
- Quality kit and uniform – so you feel comfortable and can perform your role effectively.
- Fully funded SIA top-up training from our own team of in-house trainers.
- Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
- Long service and recognition awards - celebrating your achievements.
We have vacancies for exceptional customer focused Relief Security Officers to work on behalf of Carlisle Support Services at Lister Hospital in Stevenage to cover shifts on an ad hoc basis as required. This is an opportunity to work in a vibrant and fast paced environment as a part of a professional and personable team.
The Role
We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.
We’re looking for people who are
- Friendly, approachable, and professional in all interactions.
- Keen to learn, grow, and contribute to a positive team culture.
- Experienced in customer-facing roles or interested in building those skills.
- At least 18 years old - licence requirement by the Security Industry Authority.
- Punctual, dependable, flexible, and assured.
- SIA Guarding or Door Supervision licence holders.
Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.
Duties may include but are not limited to:
- Be aware of what’s happening on-site at all times by following the handover procedure and reviewing information from previous shifts.
- Be aware of the relevant emergency and escalation procedures, as the first point of contact when an incident occurs.
- Secure the site by controlling access and egress, carrying out security patrols to deter crime.
- Be aware of hazards, reacting to medical incidents and responding appropriately.
- Ensure the control room/gatehouse is kept clean and tidy for the next shift.
- Operate the control room/gatehouse and reception systems.
- Physically fit as the role requires a degree of patrolling.
- Liaising with NHS staff.
- Responding to emergency bleeps.
- Responding to high risk situations and dealing with members of the public in hospital.
- Hospital security experience preferred.
- Restraining patients if necessary if they become violent.
- Protection of NHS staff, equipment and other patients.
Attributes:
- Provide a check-able work history for the past 5 Years and meet UK Home Office Security Screening Standards.
- Proven work experience as a Security Officer or in a customer service role.
- Proficiency in Microsoft Office Suite - especially Excel & Word.
- Previous experience with office equipment.
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be calm and professional when issues arise and deal with patients.
- Multitasking and time-management skills.
Full site induction and training will be provided to successful applicants. We’re proud to work with some of the UK’s most iconic brands. Our venues include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.
We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.
Equality, Diversity, and Inclusion
At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Relief Security Officer employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Relief Security Officer role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; visit our website regularly and apply directly. Show us your enthusiasm by expressing why you want to work with Carlisle Support Services at Great Ormond Street Hospital.
✨Tip Number 3
Prepare for interviews by brushing up on common security scenarios. Think about how you would handle various situations, especially in a hospital setting. We love candidates who can demonstrate their problem-solving skills!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in our minds. It shows your professionalism and genuine interest in the position, which we really appreciate.
We think you need these skills to ace Relief Security Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Relief Security Officer role. We want to see your personality shine through, so don’t be shy about showcasing your customer service experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team.
Show Your Enthusiasm: Let us know why you’re excited about this opportunity! Whether it’s your passion for security or your desire to work in a vibrant environment like Great Ormond Street Hospital, we love to see genuine enthusiasm in applications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Carlisle Support Services
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Relief Security Officer. Familiarise yourself with the duties mentioned in the job description, like securing the site and responding to emergencies. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with NHS staff and the public, be ready to share examples of your customer-facing experience. Think of situations where you handled difficult interactions or provided excellent service, as this will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as dealing with a violent patient or managing an emergency. Practise your responses to these scenarios, focusing on your ability to remain calm and professional under pressure.
✨Dress the Part
Even though it’s a security role, first impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and are ready to represent the company well.
