At a Glance
- Tasks: Ensure safety and enhance customer experience at exciting events in a world-class venue.
- Company: Join Carlisle Events, a leading staffing supplier with over 30 years of experience.
- Benefits: Earn £13.60-£13.85 per hour, enjoy flexible shifts, and access career development opportunities.
- Why this job: Be part of thrilling events while providing top-notch service and making a real impact.
- Qualifications: SIA licensed, reliable, and great at communicating with the public.
- Other info: Opportunities for progression and recognition in a supportive team environment.
The predicted salary is between 11 - 14 £ per hour.
You will be working for our client at their world class sporting venue in Huddersfield. We are seeking high calibre security operatives who will set the standard of a 5-star service to our client, staff, and attendees of the venue. Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK’s premier entertainment and sporting venues for more than thirty years.
We are seeking well-presented, articulate, reliable SIA licensed Security Personnel to work at a variety of events held at Huddersfield’s Accu Stadium, home to Huddersfield Town A.F.C, Huddersfield Giants R.L.F.C and a variety of one-off events such as music concerts. At Carlisle, we concentrate on putting people first - our customers and our employees. This is your opportunity to join a company with great ambition and focus on doing things right.
As part of our Events’ team, you will play a key part in enhancing the customer experience for event days at our client’s prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service.
Rate of Pay: £13.60ph - £13.85ph | Location: Huddersfield HD1 6PG | Hours: Varied
Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts, for either Football, Rugby or Ad-hoc events at the stadium - however - we are seeking candidates who can commit to working a minimum of 75% of fixtures at this venue. Football and rugby events take place evenings and weekends only.
Role Responsibilities
- Provide general guidance to the public
- Conducting person and bag searching
- Supporting the stadium to adhere to its licensing conditions and safety certificate
- Directing spectators and monitoring crowds
- Responding to security or crowd management issues
Role Requirements – Essential
- Punctuality and reliability
- Excellent communication skills and an aptitude for working with the public
- A minimum of Door Supervisor-level SIA license
- A friendly, approachable, and professional manner
Role Requirements – Desirable
- You must hold a Level 2 qualification in Spectator Safety or be willing to work towards this qualification (funded)
- Previous experience in events security/stewarding or customer care
- Willing to travel to support some of our other event venue operations in Leeds, Burnley, Manchester and Liverpool
Why Carlisle Events?
- Competitive Renumeration
- Clear Career Pathways
- Reward & Recognition
We encourage personal development and offer cross-contract progression opportunities as well as apprenticeships to help staff fulfil their career aspirations. In doing so, 58% of newly created salaried roles in 2024 have been filled by internal candidates. We have several recognition schemes in place to reward outstanding work undertaken by staff members across the organisation.
Security Officer (Casual) - Events in Leeds employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer (Casual) - Events in Leeds
✨Tip Number 1
Get to know the venue! Familiarise yourself with Huddersfield’s Accu Stadium layout and its key areas. This will not only help you feel more confident during your shifts but also impress your potential employers with your knowledge.
✨Tip Number 2
Network like a pro! Attend events at the stadium, even if you're not working. Chat with other staff and management; building relationships can lead to job opportunities. Plus, it shows your commitment to being part of the team!
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your excellent communication and customer service skills. Whether it's guiding attendees or handling crowd management, let your abilities shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Security Officer (Casual) - Events in Leeds
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your communication skills and any previous experience in security or customer service. We want to see how you can bring that 5-star service vibe to our events!
Be Professional: Since we’re looking for well-presented and reliable candidates, don’t forget to dress smartly in your application photo. First impressions count, and we want to see your professional side right from the start!
Tailor Your Application: Take a moment to read through the job description and tailor your application to match. Mention specific responsibilities like crowd management or safety adherence to show us you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Carlisle Support Services
✨Know the Venue Inside Out
Before your interview, do a bit of research on Huddersfield’s Accu Stadium and its events. Familiarise yourself with the types of events held there, like football and rugby matches, as well as concerts. This will show your potential employer that you’re genuinely interested and ready to contribute to the customer experience.
✨Showcase Your Communication Skills
As a Security Officer, excellent communication is key. During the interview, be sure to demonstrate your ability to articulate clearly and engage with others. You might even want to prepare a few examples of how you've successfully handled situations involving the public in the past.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking professional and well-presented. This reflects your understanding of the high standards expected in a 5-star service environment. A neat appearance can set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect to be asked about how you would handle specific security or crowd management scenarios. Prepare by thinking through potential situations you might face at events and how you would respond. This shows that you’re proactive and ready to ensure safety while maintaining great customer service.