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For Companies At a Glance
- Tasks: Ensure safety and security at exciting events while providing top-notch customer service.
- Company: Join Carlisle Events, a leader in staffing solutions for premier UK venues.
- Benefits: Competitive pay, career progression, and opportunities across iconic UK venues.
- Why this job: Be part of thrilling events and make a real difference in people's experiences.
- Qualifications: Must be 18+, with a desire to achieve Level 2 NVQ in Spectator Safety.
- Other info: Flexible hours and recognition schemes to celebrate your hard work.
The predicted salary is between 13 - 16 £ per hour.
About Us
Carlisle Events is a leading supplier of staffing solutions; and have been providing Stewarding, Security and Event Operations to some of the UK’s premier entertainment and sporting venues for more than twenty years. As part of our Events team you will play a key part in enhancing the customer experience for event days at our client’s prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service.
At Carlisle, we concentrate on putting people first - our customers and our employees. This is your opportunity to join a company with great ambition and focus on doing things right.
As an Event Steward, you must hold, be enrolled on, or be willing to work towards a Level 2 NVQ in Spectator Safety.
Role Overview
We are seeking well-presented, articulate and reliable personnel to work at a variety of events held at Huddersfield’s Accu Stadium, home to Huddersfield Town A.F.C, Huddersfield Giants R.L.F.C and a variety of one-off events such as music concerts. You will be working for our client at their world class venue in Huddersfield. As an Event Steward, your main role will be to ensure the safety and security of everyone attending events at John Smiths Stadium. This could include, but is not limited to:
- Scanning tickets
- Directing spectators
- Monitoring crowds
- Managing queues
We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues. If wanted, we are also able to offer opportunities to work at some of our iconic event venues across the UK, including similar roles at venues in Liverpool, Leeds, Manchester and Huddersfield - as well as further afield if you are willing to travel (funded).
Role Requirements
We are looking for candidates that can commit to working a minimum of 75% of Football and Rugby events held at the stadium. Flexibility and reliability are essential. You must be at least 18 years old. You must hold a Level 2 qualification in Spectator Safety or have the desire to work towards this qualification (funded). Excellent communication skills and an aptitude for working with the public. A friendly, approachable, and professional manner. Previous experience in security/stewarding or customer care would be advantageous.
Why Carlisle Events?
- Competitive Renumeration: As a Recognised Service Provider under the Living Wage Foundation, we lead the way in promoting ethical labour practices and paying staff real living wage rates.
- Clear Career Pathways: We encourage personal development and offer cross-contract progression opportunities as well as apprenticeships to help staff fulfil their career aspirations. In doing so, 58% of newly created salaried roles in 2024 have been filled by internal candidates.
- Reward & Recognition: We have several recognition schemes in place to reward outstanding work undertaken by staff members across the organisation. Not only do we host our own awards ceremony, but also put people forward for industry awards to help them get the recognition they deserve.
Event Steward in Leeds employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Steward in Leeds
✨Tip Number 1
Get to know the venue! Familiarise yourself with Accu Stadium and its layout. This will not only help you feel more confident during events but also impress potential employers with your knowledge.
✨Tip Number 2
Network like a pro! Attend events at the stadium, chat with current staff, and make connections. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 3
Show off your skills! If you have any previous experience in stewarding or customer service, be ready to share those stories. Highlight how you’ve handled tough situations or provided excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Carlisle Events.
We think you need these skills to ace Event Steward in Leeds
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for events and customer service shine through. We want to see that you’re excited about the role and ready to contribute to making every event a success!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in security, stewarding, or customer care. We love seeing how your background aligns with what we do at Carlisle Events, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carlisle Support Services
✨Know Your Role
Before the interview, make sure you understand what an Event Steward does. Familiarise yourself with the responsibilities like scanning tickets, directing spectators, and managing queues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As an Event Steward, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in customer service or security. Practising clear and confident responses will impress the interviewers.
✨Highlight Your Flexibility
Since the job requires commitment to a variety of events, be ready to discuss your availability and willingness to work flexible hours. Mention any past experiences where you adapted to changing schedules or worked under pressure.
✨Express Your Commitment to Safety
Safety is a top priority for Carlisle Events. Be prepared to talk about your understanding of safety protocols and your commitment to ensuring a safe environment for all attendees. If you have any relevant training or experience, make sure to mention it!
