Part-Time Revenue Protection & Customer Care Officer in Harrogate
Part-Time Revenue Protection & Customer Care Officer

Part-Time Revenue Protection & Customer Care Officer in Harrogate

Harrogate Part-Time 12 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Issue penalty fares and support passengers with ticketing at rail stations.
  • Company: Dynamic security services provider in the rail industry.
  • Benefits: Earn £12.60 per hour with flexible part-time shifts.
  • Why this job: Join a diverse team and make a difference in customer care.
  • Qualifications: Friendly, dependable, and eager to learn.
  • Other info: Great opportunity for personal growth and teamwork.

The predicted salary is between 12 - 16 £ per hour.

A security services provider is seeking a Revenue Protection Officer to join their team in Harrogate. The role involves issuing penalty fares, supporting passengers with ticketing, and ensuring the smooth operation of ticket gates. Candidates should be friendly, dependable, and eager to learn. This part-time position offers £12.60 per hour with flexible shifts. Join a diverse team dedicated to providing exceptional service in the rail industry.

Part-Time Revenue Protection & Customer Care Officer in Harrogate employer: Carlisle Support Services

As a leading security services provider in Harrogate, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. Our part-time Revenue Protection & Customer Care Officers enjoy flexible shifts, competitive pay, and the opportunity to grow within a dynamic team dedicated to delivering outstanding service in the rail industry.
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Contact Detail:

Carlisle Support Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part-Time Revenue Protection & Customer Care Officer in Harrogate

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the rail industry. A friendly chat can lead to valuable insights or even a referral.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team dedicated to exceptional service.

✨Tip Number 3

Practice your customer service skills! Think about scenarios you might face as a Revenue Protection Officer and how you would handle them. We love candidates who can demonstrate their problem-solving abilities.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our diverse team in Harrogate.

We think you need these skills to ace Part-Time Revenue Protection & Customer Care Officer in Harrogate

Customer Service Skills
Dependability
Communication Skills
Ticketing Knowledge
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
Eagerness to Learn

Some tips for your application 🫡

Show Your Friendly Side: Since the role is all about supporting passengers, make sure your application reflects your friendly and approachable nature. Use a warm tone in your writing to show that you’re someone who can connect with others easily.

Highlight Dependability: We want to see that you’re reliable! In your application, mention any previous experiences where you’ve demonstrated dependability. This could be in work, volunteering, or even in your studies.

Eagerness to Learn: Let us know how keen you are to learn new things! Share examples of times when you’ve picked up new skills or tackled challenges head-on. This shows that you’re ready to grow with us in this role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Carlisle Support Services

✨Know the Role Inside Out

Before your interview, make sure you understand what a Revenue Protection Officer does. Familiarise yourself with issuing penalty fares, ticketing processes, and the importance of smooth ticket gate operations. This will show your potential employer that you're genuinely interested in the role.

✨Show Off Your People Skills

Since the job requires you to be friendly and dependable, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations with passengers, as this will highlight your ability to support customers effectively.

✨Demonstrate Your Eagerness to Learn

Employers love candidates who are keen to grow. Prepare to discuss how you’ve approached learning new skills in the past and express your enthusiasm for picking up new knowledge in the rail industry. This can set you apart as someone who is adaptable and willing to improve.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.

Part-Time Revenue Protection & Customer Care Officer in Harrogate
Carlisle Support Services
Location: Harrogate

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