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For Companies At a Glance
- Tasks: Ensure safety and security at events while providing a friendly presence.
- Company: Join Carlisle Support Services, working with iconic UK brands like Tottenham Hotspur Stadium and BBC.
- Benefits: Enjoy flexible financial support, discounts, ongoing training, and a supportive work environment.
- Why this job: Make a positive impact in your community while building a fulfilling career in security.
- Qualifications: Must be 18+, have customer service experience, and hold an SIA licence.
- Other info: Diverse and inclusive workplace welcoming applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Events Security Officer – West Midlands region
Join to apply for the Events Security Officer – West Midlands region role at Carlisle Support Services.
Benefits
- Health and Wellbeing Plans – including our family-friendly maternity policy.
- Flexible financial support with instant access to earned and authorised wages.
- Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
- Full induction, ongoing training, and structured career development to help you thrive in your role.
- Quality kit and uniform – so you feel comfortable and can perform your role effectively.
- Fully funded SIA top-up training from our own team of in-house trainers.
- Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
- Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
- Long service and recognition awards – celebrating your achievements.
The Role
We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.
What We\’re Looking For
- Friendly, approachable, and professional in all interactions.
- Keen to learn, grow, and contribute to a positive team culture.
- Experienced in customer-facing roles or interested in building those skills.
- At least 18 years old – licence requirement by the Security Industry Authority.
- Punctual, dependable, flexible, and assured.
- SIA Guarding or Door Supervision licence holders.
Your core responsibilities
- Provide a smart, visible, proactive, and engaging security presence and deterrent
- Ensure colleague safety, providing a sense of assurance for all
- Effective conflict management, always taking control of incidents
- Control access and egress, conducting security patrols to deter crime
- Able to proactively and professionally engage with the public
- Be aware of hazards and incidents, and responding appropriately
- Providing guidance, information and directing customers as a first point of contact
- Managing and following safety and security processes and procedures
- Working as part of a team, building strong working relationships
- Railway Safety
- Platform Safety
- Crowd control
- Customer service
- Supporting British transport police
- Supporting of WMT Staff
- Observant of vulnerable persons
- Reporting skills
- Clear communications
- Smart and presentable
- Respond and de-escalate incidents
- Work as a team
- Driver and own Transport
Your Core Responsibilities Will Include
- Offering guidance, information, and a friendly face as a first point of contact for customers.
- Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
- Being a smart, approachable, and proactive presence as a security representative.
- Managing and responding to incidents effectively while remaining calm under pressure.
- Conducting security patrols, managing access points, and deterring unauthorised activity.
- Building strong relationships as part of a supportive and professional team.
This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.
About Us
We’re proud to work with some of the UK’s most iconic brands. Our venues include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.
We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.
Equality, Diversity, and Inclusion
At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
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Events Security Officer- West Midlands region employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Security Officer- West Midlands region
✨Tip Number 1
Familiarise yourself with the specific venues and events in the West Midlands region where you might be working. Understanding the unique security challenges and customer interactions at these locations can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Carlisle Support Services, especially those in security roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Since the role emphasises being approachable and professional, showing that you can engage positively with others will make a strong impression.
✨Tip Number 4
Prepare to discuss scenarios where you've effectively managed conflict or provided support in high-pressure situations. This will showcase your ability to remain calm and professional, which is crucial for the Events Security Officer role.
We think you need these skills to ace Events Security Officer- West Midlands region
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and any security-related qualifications, such as your SIA licence. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying to Carlisle Support Services. Emphasise your approachability, professionalism, and commitment to safety and security, as these are key traits they are looking for.
Showcase Relevant Skills: In your application, highlight skills such as conflict management, communication, and teamwork. Provide specific examples of how you've used these skills in previous roles to support your candidacy.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in security.
How to prepare for a job interview at Carlisle Support Services
✨Show Your Approachability
As an Events Security Officer, being friendly and approachable is key. During the interview, demonstrate your ability to engage positively with others. Share examples of how you've successfully interacted with customers or colleagues in previous roles.
✨Highlight Your Conflict Management Skills
Conflict management is a crucial part of this role. Be prepared to discuss any past experiences where you had to manage difficult situations. Emphasise your calmness under pressure and your ability to de-escalate incidents effectively.
✨Demonstrate Team Spirit
This position requires working as part of a team. Talk about your experiences in team settings and how you contribute to a positive team culture. Mention any specific instances where you helped build strong relationships with colleagues.
✨Be Punctual and Professional
Punctuality and professionalism are essential traits for this role. Arrive on time for your interview and dress smartly. This will not only make a good impression but also reflect your commitment to the responsibilities of the job.
