Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage cleaning services at bus stations and ensure top-notch service delivery.
- Company: Join Carlisle Support Services, a leader in support services for major UK brands.
- Benefits: Enjoy 23 days holiday, discounts, paid volunteering, and a travel allowance.
- Why this job: Be part of a dynamic team making a real impact in the community.
- Qualifications: Degree educated with experience in operations management and health and safety compliance.
- Other info: Great career progression opportunities and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Description
The benefits
Health and Wellbeing PlansÂ
23 days paid holiday increasing to 25 after 2 years
Discounts and CashbacksÂ
Paid Volunteering daysÂ
Employee Assistance Program
Refer a Friend Scheme Â
Cycle to Work Scheme
Bonus
Travel Allowance
The role
Carlisle Support Services is looking for a Contract Manager to manage the provision of cleaning and soft services to Merseytravel’s bus stations and buildings. The scope of the services is broken down into two elements: daily and periodical.
Your core role will include but not be limited to the following activities:
- Promotion of a safe working cultureÂ
- Ensuring all Operatives hold the relevant qualifications for the roles they undertake
- Ensure compliance with the companies and client’s health and safety policies.
- Quality and Service Delivery ManagementÂ
- Ensure KPI scores remain above the contracted targets
- Completion of monthly performance reports for client review
- Point of contact for all daily operational incidents and resourcing requirements
- Generation of an annual budget and monthly forecasts in conjunction with the Finance Team
- Achieving agreed levels of financial performance  Â
- Ensure all hours are recorded on the company’s time and attendance systemÂ
- Conduct 1-2-1 meetings with direct line reports
- Develop and deliver a training plan in conjunction with the Learning and Development Team
- The profitable development of additional service streams and sites
- Introduction of innovation that enhances the service proposition
- Ensure that all reports and returns are submitted within the agreed timescalesÂ
- Ensure the company is represented at all client and stakeholder meetings.
- Works on ad-hoc projects and tasks when required to meet the demands of the business.Â
The ideal candidate
- A record of managing an industrial workforceÂ
- Proven ability to produce and manage budgets, generate a forecast and implement cost saving measures
- Evidence of promoting a culture of health and safety complianceÂ
- A verifiable record of account management and proven ability to up sell services.
- Full UK Driving LicenceÂ
- Degree educated
- NEBOSH or IOSH qualification
- Operations management
Successful candidates will be required to provide original documentation for detailed screening and vetting processes.Â
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us
Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.Â
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and InclusionÂ
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.Â
In all situations people will be judged solely on merit or ability.Â
Â
Contract Manager employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience and how it aligns with the role of Contract Manager. Confidence is key, so make sure you’re ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing teams, budgets, and compliance with health and safety policies. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Carlisle Support Services. Share specific examples of your past successes in similar roles and how you can contribute to our team.
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us your achievements! Use numbers and specific outcomes to demonstrate how you've positively impacted previous employers. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Carlisle Support Services
✨Know Your Stuff
Make sure you understand the role of a Contract Manager inside out. Familiarise yourself with the key responsibilities like managing budgets, ensuring health and safety compliance, and delivering quality service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage an industrial workforce and promote a culture of health and safety. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your skills in action.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to service delivery or how they measure KPI scores. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part
First impressions matter! Dress professionally to reflect the seriousness of the role. A smart appearance can set a positive tone for the interview and show that you respect the opportunity to join their team.
